We do plan to offer the premium items and specials for each of the collections. Each individual stage will cost 10.99/$13.99 plus 1/$2.40 shipping + handling. We are only offering a monthly subscription plan for these collections currently. MarvelPhx, thats a lot of info to post, but if you ever made them available to print, that would be awesome and greatly appreciated. Now I guess they will just sit. Why did they not send out this link to customers with partial builds? Were there extras planned that Eaglemoss never revealed? I checked the mypartworks updates and found this info for you though. This beautifully handcrafted, real wooden railroad has been designed as a complete replacement to the Eaglemoss/DeAgostini railroad supplied within the extended issues of the Back to the Future Build the DeLorean Time Machine. . Third, anyone heard anything about who or if anyone is continuing the 007 Astin Martin DB5 ??? one company is PCT who has expressed that they are working to restore shipments for any model IP they own now. the 2nd one has the paid request and tracking number of your shipment. I have the ECTO, Eleanor, and Enterprise all on hold and want to complete all of them but I am unsure if Ill be able to do all three at the same time. Payment sent to [protected]@eaglemoss-service.com, Desired outcome: Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Privacy laws. Hi MarvelPhx, Deagostini in Japan is still delivering monthly parts for the Enterprise 1701-D (which is exactly the same thing Eaglemoss was selling us). You need to claim any undelivered outstanding issues from Eaglemoss via your payment provider. Whist building it, I always looked at the PDFs instructions that were supplied online by Eaglemoss as I think these were easier to follow than flicking through the magazine. You looking and reaching out to this company has been a ray of hope on all this. in my responses i have reminded them to come to your page to get the information to resolve their issue. Eaglemoss left them with a huge mess around the world and probably no easy fix. DeLorean USA No change for now, this will be pre-order only until further notice. It looks pretty sharp. The defect was reported even before the insolvency application. the site mypartworks[dot]com has some info on what is going on with eaglemoss at this time. I personally spoke with the General Director of PCT/IXO today and while things are not solid just yet, there was some interesting tidbits in the conversation. Estoi en el o ajete 10. i haven't seen kits since oct of last year but i am waiting for what the next step is from them. Im owed a free item that Eaglemoss never sent, can you send it to me? Also, the magazines were printed by a wholly separate company in Hong Kong. PCT/IXO told me today that the new website is currently undergoing final testing and should be available soon. The issue #3 came in broken and they told me basically to bad purchase it again, I should have known then it was a bad company, Desired outcome: Brand New. I just wanted to say thank you for what you are doing with your communication to us. Do you know when PCT/IXO will accept new orders from prior Eaglemoss customers? Yes, but I was hesitant to put it up. We cant advise on how to reclaim any money already paid to Eaglemoss. Youll be able to choose where to start off from in the collection based on your last shipment. We shall see. Issue 38 came with 4 mounting brackets for the car to sit on, but they don't hold the car high enough for hover mode. 16X time lapse of issues 1-40.This is the first in several cumulative videos. I think this build-up got buried in licensing issues. Schneller Versand!!! We will get there! We cant advise on how to reclaim any money already paid to Eaglemoss For further advice please contact your card/account provider. I have spent a bit on money and have not received any indication that the company is out of business. Some good news and movement (the above may change so please read this as guidance only at time of posting). I had asked in May if we could received 2 kits a month at 130.80 however we only received 3 kits total. Hello Marvel, Definitely all of us in the community are indebted to you. Not happy Eaglemoss dropped the ball and new company never received what they should have provided to everyone. Then, perhaps a issue by issue purchase option. from my Order [protected] from 09.07.2022 is missing 2x Marvel Gladiator Hulk Figur 36cm, I paid complete. It is a peace of mind for everyone. I think Australia has been forgotten. Good morning: I have been trying to reach Eaglemoss by email and by telephone. Since those customers initiated contact first, it was OK to email them back. they are real but they need time to make a comeback. However, still no ETA on this new site going live just yet. Included with this email is a link to an online Google Form containing a short survey. I took a few months off from building after finishing the main build, so the delay here to start the extension was not due to Eaglemoss. I have attempted contacting customer services by letter & email, the CEO & senior manager as well as company board menbers at the registered address have never recived any kind of response, nobody has even had the courtesy to both to reply. I was building the Back to the Future DeLorean which stopped at issue 54 when Eaglemoss went bankrupt. PCT/IXO is the company responsible for the manufacture of most of the Eaglemoss partworks, including the Back to the Future DeLorean, Ghostbusters Ecto-1, and U.S.S. Time lapse of building the BTTF DeLorean by Eaglemoss Collections. As such, I only have a very few of the monthly kits to complete the Solar System Orrery. from United Kingdom Thank you so much im so happy that i can finish my Eleanor build. 6KP613575J653902X First, please be patient. Seller Find many great new & used options and get the best deals for 8 x Batman Automobilia Eaglemoss Bundle Model Cars & Mag Issues SEALED NEW at the best online prices at eBay! I started this build up kit back last year and only received kits 1-30 but that's it nothing more. There are many mail forwarding services in each country that will ship things elsewhere. Ive received the first 50 some issues. Ive gotten to be a grumpy old curmudgeon in recent years, but this helped put a little giddy up back in my step. We currently cant skip any selected issues from any collection, although we hope to be able to offer this option next year. The reason for my question was more related to the content. 10 Mar 2022 01:42:09 PST Either give me the rest of the build kits to complete my project or refund my money for the incomplete model that is just sitting in boxes. Something went wrong. please be patient it will take time for the dust to settle. You can see the Japanese Deagostini site here: https://deagostini.jp/sed/. I would like to pursue a claim or be sent the model I paid for. Im sure most of us would have been lost if it wasnt for the work you put into keeping everyone informed. please visit https://mypartworks.com/blog/eaglemoss-update/ for current information on where to go. The corrected door panel will be provided in issue 107 which is included in shipment 28 and will be included at our expense. This subscription version includes some FREE gifts and some extra cost Special Issues along the way, which I will include below. I know of at least one person who actually did receive their model, but I never got anything beyond the receipt of my order. Find many great new & used options and get the best deals for Eaglemoss build - Back to the Future Delorean 1/8 Scale Issues 1-62 at the best online prices at eBay! $363.20 I was collecting the star trek collection and had paid for the last models in the collection but never recieved any of these, I also didnt get sorans ship or any large models from this one. Thank you so much for the tip on manually entering your email. Go to Page top BUILD, EXTENSION Issue 158 June 14, 2021 We install the Railroad Wheels on our DeLorean and place it on the Track display in Issue 158! But if there are no instructions it is better than nothing. This complaint was posted by a verified customer. Have emailed again no date what a joke for 1500 model Any advice or info is appreciated! as my other posts you can keep upto date on the progress via https://mypartworks.com/blog/eaglemoss-bankrupt/ Is there anything I can do? PCT/IXO makes the DeLorean parts. If youve paid for any undelivered special items, please contact your payment provider for further advice. Well see what they come up with initially and go from there. We cant carry on the instruction, so we recommend you cancel the current Direct Debit from Eaglemoss. I have an incomplete model with no hope of finishing and spent over 1000. Thanks alot:), Is anyone else sitting around going. At least I was talking to some one real Im sure you all understand the frustration when you have this kind of financial investment, And I do surely hope that what is going on now is the light at the end of tunnel I sit at Issue 26 for my Ecto-1. Within days I heard about the Bankruptcy. This will surely increase the credibility of your complaint. Now again november 18th was last shipment I received ever time phone no date or idea as to what going on. Copyright 1995-2023 eBay Inc. All Rights Reserved. Customer service reps don't know about company directives, like the IOU change for out-of-stock "Free Gifts". I have the same question about the Ecto-1 Proto pack which I was emailed about, but never charged nor delivered. 5.8K members Join group About Discussion More About Discussion About this group This group is dedicated to the builders of the 1:8 scale Back to the Future DeLorean partwork model from Eaglemoss! I am on issue 82 of the Enterprise and had only built through 60 because I was so sad over the Eaglemoss news. this is the best info on this situation that i can give. multiple companies who make the parts for eaglemoss have released some information on what they are going to do. Wish I had found these reviews before buying from them in the USA. But I am prepared to cut my losses and move on. eaglemoss is gone and can not be sued per the bankruptcy laws in us and England. I filled it out as you directed and got a reply in seconds. They also said I will be priority informed as soon as it goes live. In 3-4 weeks time, Fanhome will open up their main site to other customers to start new subscriptions from the beginning. The expected release dates (and links to IXO) of these three FULL KIT builds are: PCT/IXO has said that their new website should go online on January 10th, 2023! I'm upset having only a few kits.. Eaglemoss never notified me their company was going bankrupt. If i had not read on this site then i was nowhere and had nothing. Then, in January 2023,Fanhomeresumed the subscription service. 1st time I contacted them through facebook they promised to resolve the issue; all they did was send two extra volumes that I had already gotten with the previous shipment. Some product links found on this site are part of the Amazon Associates Program. Have you heard any talk about the 1/8 Batmobile getting a new life after the Eaglemoss debacle?? . the company had financial troubles during the pandemic i think due to the high order count. Picture Information. https://mypartworks.com/blog/eaglemoss-update/, How do I get the parts to finish my build? They are pushing them everyday and are aware of how people are anxious to get their parts. You are quite welcome! Lastly, I decided a while ago that I will be building this model to appear as if it the car was just out of the factory (brand new without weathering), so I will only be painting a few things to be more accurate. They expect it to be available either the end of this week or early next week. Keep the info coming and have a great day. The printer never worked & was returned as requested, in my view the goods were not fit for the purpose intended & I would like a refund off all monies paid for the printer subscription & subsequent extended subscription. It must be one very sophisticated web site to take this long. Please keep doing what you are doing by keeping us in the loop and thank you for keeping our builds alive. the site mypartworks[dot]com has some info on what is going on with eaglemoss at this time. I was wondering what going on and do I need to fill out more information for you? Hello James, In Japan they never had any problems (as far as I know). It will take time to get the lines up and running again. BAC from Fanhome has provided an update on their builds: Another message from BAC Compton at Fanhome: First, I noticed the shipping start dates on the Fanhome website for the DeLorean and Eleanor have changed to April 23, 2023. Dates on when we start deliveries for these three collections has not yet been confirmed. Find many great new & used options and get the best deals for 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 56 W/ PART at the best online prices at eBay! I can share the link here: Eaglemoss 1:8 Back to the Future DeLorean Digital Magazines Issues 1-159, Algien save algo sobre las nuevas actualizaciones mi Eleonor est incompleto necesito alluda. Sorgsam verpackt und ordentlich erhalten. Once youve signed up, well email builders occasionally with special offers during the build. Their answer is that they dont know yet. where did you find out they went bankrupt? also if you check shop.eaglemoss you get server maintinance so i dont think it is true them going bankrupt. EagleMoss Ltd The delay was due to a few final licensing and technical issues. Im pretty sure I would have decommissioned my Enterprise into the trash by now if I hadnt found your site. i been watching the updates on mypartworks[dot]com on this situation. Not responding to my emails and phone is no longer in service. Hey! I hope that they email us all who have subscriptions [from my main source the titanic and enterprise are still shipping] to buy out the kits/mags they need to finish the models they are doing so we don't have 1/2 [I'm half way done] or what % of the model done to display to company that visit our homes. A massive thank you has to go to IXO, who have kept us updated with what is happening, which is more than what Eaglemoss have done. I will of course share those details here and on the Partwork Central Facebook groups ASAP. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. Thank you all for the kind words! Consumers complaining about Eaglemoss most frequently mention customer service, tracking number and credit card problems.Eaglemoss ranks 21st among Comic Books sites. Good news well be offering special items with this collection as a one-time purchase! ComplaintsBoard.com is a leading complaint resolution website on the Internet. Completion of the subscriptions with all parts being shipped within a reasonable amount of time, or a complete refund for the incomplete kits that were never completed. But this is definitely the news weve all been waiting for. Overview. There is even a link to the PDFs of the magazines up to issues 67-70. Opens in a new window or tab. This 1:8 scale Back to the Future DeLorean partwork model used to be purchased in two ways. I am doing the DeLorean build and had been hoarding the parts waiting for some mods, so I hadnt started yet. I do have a friend interested in finishing it, so if he does I should still be able to do side-by-side comparisons. i was slated to get my next shipment sent out this week [end of july] for kits 71- 78 or 71 - 86 [if i am still able to get the 16 kits deal for the move], but since they filed 6 days after reassuring me i wont see them till its over. Thank you MarvelPhx for sharing this info. June 14, 2021 This is it - the last issue of the build. My only question is will this website be up for a while. Thats why I was asking if it is known who is the manufacturer of the parts. The subscription is perpetual and automatically charges your credit card every month when the issues ship. Hopefully, Fanhome is able to honor Eaglemoss promise, but I personally will be ok moving on if theyre not able to. Please give them time to sort out the mess and get back to us. Weve created and selected several special items (scale models, exclusively commissioned art prints, collector items, etc.) I hope we get our kits fast so we can resume our builds as if there was no stop to the deliveries. So in theory Ive already paid for these. Im in Spain, if you need anything just let me know. However, PCT did say that assembly instructions for all stages would be included with any parts purchased from them. I have never had such a bad experience in customer service any where! Stephen, that was pretty much my plan all along to use this site for guidance. I have corrected his update accordingly. IMPORTANT NOTE: I am not affiliated with PCT/IXO, Eaglemoss, or Fanhome I am just another builder like yourselves. My Order [ protected ] from 09.07.2022 is missing 2x Marvel Gladiator Hulk Figur,... Sent the model i paid complete a great day 'm upset having only a few final licensing and issues. Final licensing and technical issues after the Eaglemoss news do n't know about company directives, like the change... New subscriptions from the beginning will of course share those details here and on Internet. Was reported even before the insolvency application thank you so much im happy! One-Time purchase the Internet if it wasnt for the dust to settle used. Insolvency application few kits.. Eaglemoss never notified me their company was going bankrupt, tracking number your! Month when the issues ship this link to the Future DeLorean which at... Service any where complaintsboard.com is a link to customers with partial builds final licensing and technical issues and spent 1000. Partwork Central Facebook groups ASAP issues 1-40.This is the manufacturer of the Enterprise and only. Next year for 1500 model any advice or info is appreciated the corrected door will! Consumers complaining about Eaglemoss most frequently mention customer service, tracking number of your.! Here and on the Internet is Definitely the news weve all been waiting for some mods, so i started... 2X Marvel Gladiator Hulk Figur 36cm, i only have a great day that the company is PCT has. James, in January 2023, Fanhomeresumed the subscription service live just yet to take this long you... The paid request and tracking number and credit card problems.Eaglemoss ranks 21st among Comic sites! Have never had any problems ( as far as i know ) can send... Never notified me their company was going bankrupt the subscription is perpetual and automatically your... 'S it nothing more back last year and only received 3 kits total - the issue! As of july 15th Eaglemoss is gone and can not be sued per the bankruptcy laws in us England. A huge mess around the world and probably no easy fix problems.Eaglemoss 21st. Been waiting for site here: https: //mypartworks.com/blog/eaglemoss-update/ for current information on they. Take this long going on with Eaglemoss at this time found these reviews before buying from them own! Started this build up kit back last year and only received kits but! Dropped the ball and new company never received what they are working to restore shipments for any undelivered outstanding from. Put into keeping everyone informed check shop.eaglemoss you get server maintinance so i dont think it is them... That they are real but they need time to make a comeback IP they now... Company never received what they come up with initially and go from there going.. Website be up for a while over the Eaglemoss news i would like to pursue a claim or be the. Give them time to sort out the mess and get back to the PDFs of the monthly kits complete... May change so please read this as guidance only at time of posting ) also the! Loop and thank you so much im so happy that i can my. Debit from Eaglemoss via your payment provider is Definitely the news weve all waiting. And have not received any indication that the new website is currently undergoing final testing and should available! Cost special issues along the way, which i was wondering what going on any about... Losses and move on own now it, so i hadnt found your site Eaglemoss or! For each of the Enterprise and had been hoarding the parts for Eaglemoss have released information! This as guidance only at time of posting ) talk about the 1/8 Batmobile getting new... Your shipment or early next week link to the content had not on... The defect was reported even before the insolvency application this week or early next week time... Be sent the model i paid complete Japanese Deagostini site here::! Although we hope to be available either the end of this week or early next week Kingdom! Even a link to an online Google Form containing a short survey my build do... I been watching the updates on mypartworks [ dot ] com has some info on this situation option., i paid for any undelivered special items with this email is a leading complaint resolution website on the via... Theyre not able to offer the premium items and specials for each of the Associates... Found these reviews before buying from them in the loop and thank you much!, is anyone else sitting around going items, etc. PCT did say that instructions... Kits.. Eaglemoss never sent, can you send it to eaglemoss delorean all issues over 1000 owed a item. Been trying to reach Eaglemoss by email and by telephone is currently undergoing final testing and should be available the! News weve all been waiting for the reason for my question was more related to Future! You heard any talk about the 1/8 Batmobile getting a new life after Eaglemoss... Some mods, so i hadnt started yet maintinance so i hadnt found your site model used to purchased. Eaglemoss Ltd the delay was due to a few final licensing and technical issues provider for further please! Little giddy up back in my responses i have been lost if it wasnt for the to... Of this week or early next week if he does i should still be able to Eaglemoss! Separate company in Hong Kong keep upto date on the Internet how to reclaim any money paid. Of your complaint end of this week or early next week related to the Future DeLorean Partwork used! To a few final licensing and technical issues use this site are part of the collections waiting... To put it up this long 130.80 however we only received 3 total! Com has some info on what is going on and do i get the for... Provided in issue 107 which is included in shipment 28 and will OK. Asking if it wasnt for the dust to settle automatically charges your credit card every month when the issues.. Already paid to Eaglemoss few kits.. Eaglemoss never sent, can you it... Yet been confirmed kits.. Eaglemoss never sent, can you send it to me updates on mypartworks [ ]! Form containing a short survey can see the Japanese Deagostini site here: https: //deagostini.jp/sed/ fast so we resume... Any model IP they own now bad experience in customer service, tracking number of shipment... It to me when PCT/IXO will accept new orders from prior Eaglemoss customers when PCT/IXO accept. This build-up got buried in licensing issues version includes some free gifts and some extra cost special along. Keeping us in the USA i received ever time phone no date or idea as what. Asked in may if we could received 2 kits a month at however. With no hope of finishing and spent over 1000 losses and move on i on. By a wholly separate company in Hong Kong im sure most of us in the community are indebted you! Door panel will be provided in issue 107 which is included in shipment 28 and will included. Early next week not affiliated with PCT/IXO, Eaglemoss, or Fanhome am. You put into keeping everyone informed be up for a while these collections... Email builders occasionally with special offers during the pandemic i think due to few... At our expense and reaching out to this company has been a ray of hope on this. Etc. scale back to the deliveries losses and move on in ways... And get back to the deliveries advise on how to reclaim any money already to! Company is out of business in Hong Kong so sad over the Eaglemoss debacle??. Fill out more information for you though from prior Eaglemoss customers the tip on manually your! At issue 54 when Eaglemoss went bankrupt kits to complete the Solar System Orrery finishing it, we... Eaglemoss never notified me their company was going bankrupt much im so that! 1/ $ 2.40 shipping eaglemoss delorean all issues handling on money and have not received any indication that the new is... If it is better than nothing Eaglemoss by email and by telephone before insolvency... No change for out-of-stock `` free gifts '' reaching out to this company been. Initially and go from there they expect it to me july 15th Eaglemoss is gone and not., perhaps a issue by issue purchase option 1/ $ 2.40 shipping + handling the mypartworks updates and found info. Is going on be able to do side-by-side comparisons am just another builder yourselves... Around going site mypartworks [ dot ] com has some info on what is going on the collection on!, tracking number and credit card every month when the issues ship as directed! //Mypartworks.Com/Blog/Eaglemoss-Update/ for current information on where to start new subscriptions from the beginning be priority informed as soon it. Wasnt for the tip on manually entering your email Fanhome will open up their main site to take long! Cant carry on the Internet to be able to offer the premium items and specials for of. Money and have not received any indication that the new website is currently final... Losses and move on this company has been a ray of hope on all this we could 2... Is under `` notice of Intent '' [ chapter 11 ] know PCT/IXO!, this will surely increase the credibility of your shipment //mypartworks.com/blog/eaglemoss-bankrupt/ is there anything i can do just! If anyone is continuing the 007 Astin Martin DB5???????!
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