You can also find out if you are entitled to free prescriptions. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Station Road SurgeryStation Road There's more information about prescriptions in your NHS account. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. As I type this I am number 15 in the call queue! (Note that ordering several items at once to be counted as one prescription). Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. My Account. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. NR17 2AF Map, Station Road SurgeryStation Road The website sends you round and around in circles. Proxy. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. 82.88% with recommended measurement, out of 2,698 patients. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Attleborough Powered by 100% Renewable Energy. Attleborough Surgery is a GP practice in Attleborough, Norfolk. We would also like to use analytical cookies to understand how our site is used and improve user experience. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility If yours is one, register today to benefit from a faster, smarter . The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Station Road, Attleborough, Norfolk, Nr17 2as, England. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Repeat medication. Let us know your preference. We make it easy to register you and your family. 42.50% detected by practice, out of 120 new diagnoses. Patient Satisfaction with GP Practice Appointment Times. View and share your medical record. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. Manage an account on behalf of another patient or relative. Some pharmacists also offer other services like diabetes and blood pressure monitoring. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. NR17 2AF Map. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Receive your test results, get a referral or tell us youve changed your home address. Analytical cookies send information to Google Analytics. There is currently an issue with the Patient Access service. View and share your medical record. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. Menu Or they might be able to let you know when it's ready to collect. If you take medicine regularly you'll usually have a repeat prescription. (If you make your request by post, please enclose a stamped addressed envelope). Check with your GP practice to see if they offer the service. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Let us know your preference. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. In the past 2 weeks we have moved over to a new clinical system. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. If you need to add or change your nominated pharmacy, follow the steps below. You do not need to see a GP to order a repeat prescription. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. . It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. By asking your local pharmacist to request on your behalf. Extremely poor admin. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Normally I have meds delivered, which has been an excellent service. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. NR17 2AF Map. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. Find out how to renew your repeat prescriptions. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. What has happened to this surgery? The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. More than half of GP practices are connected to Patient Access with more joining every day. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. If you are registered with a GP surgery, you can access some health services online. Station Road see parts of your health record, including information about medicines, vaccinations and test results. Attleborough items per standardised prescribing unit (see definition). I think this is disgusting to ignore mental health in this way. Ask your GP surgery how you should let them know when you need your repeat prescription. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. Attleborough If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. NR17 2AS Map, Queens Square SurgeryQueens Square Alternatively, you can nominate a pharmacy when requesting your repeat medication. order repeat prescriptions. nter a postcode to find a local pharmacy. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. She was told to have it checked after 4 days. here. We would also like to use analytical cookies to understand how our site is used and improve user experience. Using your NHS account. We make it easy to register you and your family. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Care Quality Commission Inspection Ratings. NR17 2AF Map. We continue to work to resolve these issues as soon as we can. We do not accept telephone requests for repeat prescriptions. Total number of prescriptions ordered using an Online Patient Transaction Service. Sorry for any inconvenience. All rights reserved. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. My mother left hospital with a head injury. They can also offer well-being, stopping smoking and sexual health advice. Send secure messages to your GP. Attleborough There are 3 ways to order a repeat prescription from your GP surgery. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. You'll be able to collect your medicine in person when it's ready. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. In future you may wish to consider registering for our Online Services. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. We make it easy to register you and your family. Health services you can access online. NR17 2AS Map, Queens Square SurgeryQueens Square View more. Request repeat medication If you would like to request repeat medication, follow the steps below. Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. If you have been advised by the surgery that your medication review is due, please complete a review. Website and Digital Marketing by White Bear. Attleborough In the transfer over, all repeat medication also now needs to be newly authorised. We would also like to use analytical cookies to understand how our site is used and improve user experience. Our monthly delivery service supports our most vulnerable patients. Cant get through on phone. Flu vaccinations - Aged 65 and over group. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Please do not use this message box to request other items of medication or send enquiries to the surgery. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. View the cost of prescriptions on the NHS website. Analytical cookies send information to Google Analytics. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Attleborough surgeries take not it can be done. We've put some small files called cookies on your device to make our site work. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. 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