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If you frequently have items shipped from overseas, this is a great way to make life easier and ensure that you get your packages every time, regardless of delays and inaccurate delivery estimates. There are unavoidable circumstances that cause shipment delays. Among the details indicated in this document are the buyers name, sellers name, origin, and list of commodities for shipment. How can you purchase postage through PayPal without Ebay? Hong Kong. Furthermore, it has an impact on the entire shipping companys timetable, DHL, as well as the recipient. The on hold message is often an indication that your package has stopped moving entirely, and is staying in one place. (Solved!). Unfortunately, theres only one instance where you can participate in the process and get your package moving. This change in route almost always leads to a. for the packages that are already on the truck or ship. Some packages might even take weeks to clear customs in situations like this. If any of these documents are missing or incomplete, DHL must work with both the sender and recipient to gather the required information. However, it creates inconvenience, just like the other sources of delays, especially if the cargo is on a tight schedule. U.S. Customs requires many documents for goods coming into the country. The delivery company itself probably cannot do much either. Israel. It is normal for a hold to be resolved within a week of it occurring. Do you have a watch guy that does service on replicas for u on the island? . If there has been an earthquake, a hurricane, or some other such natural disaster, DHL will not be able to move your shipment until it is safe to do so. Although calling DHL might help alleviate these problems, it is still a tough scenario to be in. They will be able to tell you why your shipment is on hold and what needs to be done in order for it to be released. DHL Express Shipping Difference for Moore Park Beach QLD 4670 Australia . Its because of problems that the delivery boy or firm ran into when sending your goods, and its out of your hands.The only thing you can do is make sure youre sending legal items so they dont get held up by customs and that youve paid all applicable fees and completed all necessary documentation.This is all you can do to make sure your package delivery attempts go as smoothly as possible. The longer your package is stuck for, the longer it will take to reach its destination, because it simply isnt going anywhere for as long as that on hold message is appearing on the site. If that is the case, we display the first ten results. An example would be a typhoon in the area of the sender. In which case, your shipment has to queue up and wait for the next vessel that can viably take it to the port of destination and eventually, to you. Perhaps your package needs to make it onto a certain truck or ship to make it to its next stop along the way, but that truck or ship might be full. Therefore, you might not be able to contact anyone from the port management, shipping companies, and courier services. Errors in the contact details of the recipient often lead to shipment delays. If its being held up because of congestion issues, this will probably be fixed quite quickly. DHL connects people in over 220 countries and territories worldwide. Japan. An On hold is eventually resolved within a week of its occurrence. Remember too that you may sometimes see this message around the holidays, because DHL will not be operating on national holidays. Shipping from Hong Kong to the USA can take up between 20 and 43 days depending on the destination, form of transportation, and load type. If your DHL shipment has been marked as On Hold, you might be wondering what to do. It is very normal on your part to worry once your parcel is delayed. Any luck with this? Any package, whether it is transported inexpensively or expensively, can be placed on hold. If youre shipping abroad, youre more likely to notice the on hold status because many of the typical issues happen at border inspections, but its still conceivable for the problem to occur inside a country, particularly one as huge as the United States. | Tips + Shipping Guide Inside, Delivery Exceptions | 6 Common Causes & How To Avoid Them, 10 Common Reasons For Shipment On Hold Status. Delay of shipment may result from bad weather conditions. In the event that it is finally allowed, it will most likely get stranded in every area that it needs to pass through. CR2025 Vs CR2032 Battery What Is the Difference? Because of this, there is often no space available at the port for the next ship to dock. Why is your DHL shipment on hold & what is causing this? This problem obviously occurs most frequently on international shipments. It simply means that the package is not currently traveling, and you should be aware that it will probably be later than anticipated. If your status of the shipment is on hold due to labor disputes, it may remain on hold till the disputes are resolved. Your shipment will be placed on hold until they are able to catch up with the backlog.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_2',106,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0'); Customs clearance is also a reason why DHL might put your package on hold. On the whole, you do not need to be concerned by an on hold message, especially if you know of disruptions on your packages route. Hopefully, your parcel will soon be on its way again. Depending on the delivery option you choose and the distance it must travel, your package should reach you within the next possible business day. Most of the time, it will be because of one of the ten reasons listed below. Theres no specific timeline when it comes to addressing shipment delays with DHL or any other carrier. DHL has a consumer rating of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied with their purchases. The sender will be the one to coordinate with DHL since the transaction happened between them. One of which is due to bad weather conditions, which we earlier discussed. I have listed the reasons in order of the most occurring ones. Same, but in Hong Kong as well. Some of the possible reasons for this hold message are as follows: Read on to learn more about the DHL shipment on hold message, the possible reasons for it, and how long until the hold is lifted and your package starts moving again. In some cases, DHL might remove this shipment status in a day. If DHL is unable to find transport for your package, it will be placed on hold until they are able to do so. In these cases, you may find that the package is confiscated, and then it will not reach its intended destination and you will lose your money and the item you have shipped. Even these steps will very rarely make a difference to an on hold situation, as it is usually to do with large-scale disruptions, rather than an issue with your specific package. However, in most cases, DHL holds shipments for no more than a day or two. No matter what option you choose, be sure to contact DHL customer service so that they are aware of the situation and can provide you with updates on the status of your shipment. The hold normally isn't longer than 1 week. Your email address will not be published. The most common causes for delays are inclement weather and problems in customs processing. This all depends on where you are shipping your product. Get a PO box online while maintaining a real street address. Can I pickup my package from DHL? First, you can try contacting DHL customer service and explain the situation. DHL Express is maintaining delivery services around the world. Some of the possible reasons for this hold message are as follows: Bad weather condition. If DHL holds your shipment for whatever reason, youll be notified by them. The issue of port congestion seems to increase every year. No selling or trading, no trusted dealers here, just discussions. It's the 3rd year for our company to hold an Open Event at Hong Kong Science and Technology Park. This is highly dependent on the source of the delay. What Should I Do If My DHL Shipment Is On Hold? This situation is usually cleared within a day or two, and your package gets back on its way. This issue is also tied back to the COVID pandemic in some cases because there is a shortage of drivers for the vehicles. Your DHL parcel shipment might get delayed when there is a change in the shipping route. Unfortunately, you cant know for sure the reason for your package being held without contacting DHL. Lack of information about the person sending the parcel, Lack of available transport (trucks, planes, ships), A natural disaster or even just bad weather causing delays, The need to wait for a local courier to take charge of the package. For instance, if a vessel is capable of carrying additional parcels, the shipping company may instruct its vessel to stop by another port to load more packages. Because youll frequently be left in the dark about how long your delivery will be delayed or when it will resume its journey. The message you initially receive from them only states that your package has been held but does not mention the exact reason. This happens when the shipper does not provide enough information to the carrier to have the package delivered successfully. In short, it has stopped and is currently just sitting for some reason. Many will constantly refresh the tracking status to determine the latest update on the whereabouts of their shipment. These reasons for the DHL hold may include the following: In most cases, we give a week or two for parcels to be finally delivered. Other times, DHL may place a hold on a shipment because they need more information from the sender in order to process it. truck instead of air). I think l they do this to get additional money fro. Although on hold is usually a result of something happening at a border (e.g. No paper mess and a greener planet. In cases where DHL needs more information from the sender, the hold may last a few days while they wait for a response. Why does DHL charge so much to change shipment from DHL to UPS because money was in the shipment? Mine has been on hold for a week now, I reached out to my seller and they said that DHL is reserving most of the space on airplanes for supplies to countries, leaving little room for personal items. USPS Stolen Package? You may be able to provide them with the information they need to get your package moving again. Cancel anytime! Emergency Situation Surcharge Adjustment - Effective April 10, 2022 . Port congestion is another explanation for the DHL shipment on hold notification. There is very little that you can do to avoid this sort of occurrence. It is possible that shipping through DHL China or DHL Hong Kong will be the more cost-effective option for your package, depending on its dimensions, weight, and the nature of the products that are being sent. Rated 4.7 / 5 based on 1,047 reviews. I HIGHLY recommend the services at US Global Mail. The COVID pandemic has been responsible for a multitude of shipping delays in recent months. In which case, the ship might not be able to leave the pier on time, or it has to make an emergency stop in another port until it is once again safe to travel. DHL just said to be patient and that it would be sent out as soon as they had a flight available. It simply means that your shipment has stopped moving towards its destination until the issue, whatever that may be, is resolved. Is DHL shipping to Hong Kong? Ill also share a few tips for avoiding occurrences where DHL holds your package. The shipment delay often depends on other unknown factors. Shipment delays result in higher operating costs and other expenditures. | [Comprehensive Guide] Inside. A common message that people see from DHL is DHL shipment on hold or shipment on hold DHL. What does this message mean? Excellent!!! Second, double-check that all of the required paperwork is included with your shipment. Unavoidable circumstances can cause shipment delays. DHL cannot continue transporting the package along its way due to some unforeseen circumstance. You may track and trace shipments through DHLs website. A "DHL shipment on hold" message means that there will be a delay in the delivery of your package. Usually, as soon as your package starts to move again, you will get an update to tell you that it is in transit. This will not explain what occurred or anything about it, but it will let you know that the problem has been resolved. Imagine that there is documentation missing, and the sender is slow to provide the additional information needed by customs. Find your contact, Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. Another worst thing that may cause shipment delay is a pandemic. Shipment delay involving U.S. Customs is one of the most common scenarios, if not the most. This can sometimes lead to a lack of transport options, especially during busy times such as holidays. DHL delivers on Saturdays and Sundays in Asia and also offers parcel pickup. If there are strikes in the area, this is likely the issue. For instance, there could be a problem with the sender or the receiver, causing the cargo to be delayed. weather events, local disruptions like public holidays, customs or strikes. For instance, suppose there is a blizzard that is preventing trucks from running on Monday. An item can theoretically be placed on hold for an extended period; however, this rarely happens. Step inside and see how virtual mailboxes are the future of mail. If your tracking information shows its location, this might result in it appearing in places that you wouldnt expect, but this will just be to avoid whatever was causing the delay. Single Shipment or Regular Shipping? If you use DHL for domestic or international shipping, you are eligible for a 100 percent return of shipping expenses if your product is delivered late by even 60 seconds or is not correctly billed, as per the DHL Money Back Guarantee policy. This often occurs on international cargo shipments. It could be due to a number of different reasons. The package awaiting the next ship/flight/truck. However, natural disasters are a totally different scenario. Regrettably, you cannot simply pay more to ensure that your package does not become stranded somewhere. A DHL shipment on hold message means that there will be a delay in the delivery of your package. Read more below. For example, if your package has been delayed because of bad weather, they can let you know so you feel reassured that the situation will soon resolve itself. However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. Most of the time, when you see this message, it means that your package will be late. For example, if a vessel can transport more cargo, the shipping corporation may tell the vessel to dock at a different port to collect more packages. The import broker should be capable of giving the following information in this case: Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others)if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-leader-1','ezslot_6',128,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-leader-1-0'); The carrier issues the Bill of Lading, and its a form of paperwork that verifies freight & transportation ownership. In most cases, DHL is already working to clear the issue. Copyright 2023 MyPostOfficeLocation.com. Generally, no, you do not need to do anything. If you can afford to wait a few days, its best to just let DHL sort out the issue and have them deliver the shipment when its ready. Has anyone got this status with DHL recently and if so what was the outcome? Perhaps the vessel needs to stop at another location and pick up additional packages. Your email address will not be published. If you do not have a tracking number, we advise you to contact your shipper. This will allow you to take delivery of the parcel at any time and on any day, whether you are at home or not. So, if your parcel is work-related, then your work becomes affected too. Can You Live in One State and Have a Drivers License in Another? 100% satisfaction guarantee. DHLs app isnt always trusted. Please keep in mind that delivery times can vary depending on the product/service and origin/destination relation, from 2-3 days for neighboring countries and up to 20 days for countries with long distances. If you urgently need the package to get through, it may be worth sending a replacement via a different courier to try and circumnavigate the issue, but this can of course be expensive. Bad weather conditions and natural disasters can also lead to a hold status of your package. Have a tracking number? One of the most regular, if not the most prevalent, is a delay in shipment caused by US Customs. In most cases, there is no need for you to contact the shipping company. Deposit bank checks virtually with the click of a button. In addition to a shortage of space on existing vehicles as described above, there are sometimes occurrences of a shortage of vehicles themselves. For example, if a border between countries is closed, your package will appear as on hold because DHL cannot get it through. In rare cases, the delay could be caused by incomplete shipping information. Or call our DHL Global Forwarding office in Hong Kong on: +852 2218 6333. After 2-3 days, the status of the package will become normal again. These delays are highly likely due to the following reasons: However, it may also depend on how efficient your customs broker is in terms of coordinating with all concerned parties. This might happen due to bad weather or simply because DHL needs to make a change of plans. I called DHL and they were no help literally just told me to wait lol..my order was expected by end of day tommarow smh. DHL EXPRESSON DEMAND DELIVERY. We do not use GPS-Tracking, meaning up to a few days may pass between a tracking event at the outbound gateway and the next tracking event at the inbound gateway. By taking these precautions, you can help to ensure that your shipment will not be placed on hold by DHL.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'postalguidance_com-leader-3','ezslot_10',109,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-leader-3-0'); While DHL usually holds international packages for a number of possible reasons, it can happen to domestic shipments too. The dedicated place for all discussions on replica watches. Read more below. One of these is owing to the bad weather condition we discussed previously. Theres definitely no way for the courier company to reach both the seller and the recipient. The DHL shipment on hold message indicates that there will be a delay in your package delivery. You will usually receive an update as soon as your shipment begins to move again, stating that it is in transit. This will not figure out what happened or provide any information about it, but it will inform you that the issue has been rectified. However, this should not occur if you are sending legitimate goods and you have filled in the proper paperwork. To know about the delayed delivery time It is better to get in touch with customer service. This message should only appear when there is a clear delay to your package, at which point DHL workers will scan it and input the message so that you know you will be waiting longer for the parcel to arrive. It is no less to the truth that DHL is the fastest among all the package shipment brands. Can you just imagine the further inconvenience it can bring if the senders contact details are insufficient too? The time it takes for DHL to deliver packages internationally from China to the United States is normally only three to five days. Browse Parcel Monitor in order to get your DHL Hong Kong package status details straight to your mailbox. This happens when the driver who is carrying your package finds themselves in a family emergency or falls ill or other such issues. Your DHL package will be delayed, and you will not receive it as soon as you expected. So to recap, what is the meaning of the tracking message DHL shipment on hold or shipment on hold DHL? No hidden fees. DHL ensures that the services they provide are of high standards. It gets frustrating to check the. Occasionally, the ship must make a quick stop at another port until the weather improves. Your documents should be clear and valid for a swift process. Importers cant always be at the port to track shipments. Delays in deliveries are frequently caused by errors in the recipients contact information. Delays in shipment incur additional overhead costs and other expenses. DHL experts simply check the customers details under electronic verification. Been waiting like a month lmao. Did you want to track a DHL Express Reference? Devices should be packed to minimise movement, so as to avoid short circuit or unintentional activation. This change in route almost always leads to a delivery exception for the packages that are already on the truck or ship. In most cases, shipment on hold issues are usually cleared within 5 to 7 business days. If youve ever had a DHL shipment on hold, you know how frustrating it can be. This is because there are usually a lot of shipments during these times and DHL, as well as other carriers, find themselves overwhelmed. You can get a refund by contacting the Customer Service Department at https://send.dhlparcel.co.uk/parcel-services/help. Bad weather conditions are a common cause of shipping delays. Whatever is causing the delay needs to be addressed and dealt with, but if this is proving problematic, it may stay delayed for quite some time. Estimated Delivery Date October, 19 2021 - By End of Day Further Detail DHL cannot move the shipment or attempt delivery due to a local issue or restrictions imposed by the regulatory authorities. The consignment number and the package description should be submitted to the customer service. DHL Shipment on Hold? . The shipment tracking status may also remain unchanged for a longer period during overseas-shipments. Port congestion. Generally, DHL doesnt hold any package for more than 1 week. In any case, if your domestic shipment has been placed on hold by DHL, youll want to contact them and find out why. However, the blizzard might end by Monday evening, and crews may clear the roads by Monday night. This will give you a full refund for your shipment. Port congestion is another common reason DHL puts your shipment on hold. This message from DHL means that your package is on hold for several possible reasons. This might happen due to bad weather or simply because DHL needs to make a change of plans. Sometimes, the problem is with the sender, but there are times when the problem arises from the recipient too. Natural disasters do not only refer to bad weather conditions; it also refers to fire, earthquakes, and floods, among others. Commentdocument.getElementById("comment").setAttribute( "id", "a5e4871aa8868ce071cc3f817b0b4501" );document.getElementById("bbcd140d0a").setAttribute( "id", "comment" ); DHL Shipment on Hold: What To Do? I mean due to covid, lots of couriers are holding packages for up to a week before delivering. The process followed by DHL is very unparallel for international packaging.Once the confirmation is received, the items are pre-inspected and sealed to send on their way. Customs may hold your shipment because they require more information. How long does it take to ship from Hong Kong to the USA? The U.S. Customs can ask for additional requirements too. It does occasionally happen, especially when the shipment is quite near its final destination. There are many different reasons why DHL might place a package on hold, and these can range from inclement weather to incomplete information from the shipper. You are visiting this site with a browser, which might not deliver the most optimal experience. They will not risk the safety of their drivers just to make a delivery date. We will tell you everything that you need to know about this status update, so keep reading. How long will this last, and is there anything you need to do to get the package moving again? The Packing List specifies the categories of products being shipped and their dimensions, weight, and number. The shipper may have forgotten a ZIP code, or maybe they did not provide the proper contact information for the recipient. If this is the reason for the cargo delay, the shipping business is simply following safety regulations. How long does a shipment from Hong Kong take? Is there anything I need to do when I see a DHL On Hold status? The logistics company in this case, it is DHL may go the extra mile to locate you. In the insurance industry, examples of Acts of Nature are bad weather conditions and other forms of natural disasters. This will help to ensure that your package arrives safe and sound. Delivery delays can be caused by events beyond the control of DHL, e.g. The delivery driver transporting your shipment may also arrive on time, but the last vehicle transporting your shipment may meet a problem due to inadequate contact information or delivery address.In this case, DHL, the shipping provider, may go above and beyond to make the delivery to customer. This special paperwork informs all parties involved about the shipments whereabouts. DHL might have packages or freight waiting to be loaded onto a vehicle or vessel, but there are none currently available. For . With a career as an Operations Manager and over a decade of first-hand experience working with major courier shipping companies, Charles has the knowledge to help you to solve shipping and packaging-related queries. Save my name, email, and website in this browser for the next time I comment. If not, please contact your shipper or online shop. In this case, they will contact you. How Long Will DHL Shipment On Hold Status Last? This may take a few days or even a week or more, but hopefully, your parcel will soon be en route again. Ireland. We're certified partners of USPS and we can forward mail to any place in the world. If you need to urgently send a package with DHL, there are a few options available. DHL ranks 232nd among Shipping sites. Remember that. Overview. It will also be delayed while they work out which route to use. Moreover, there are times when changes occur deliberately as a cost-cutting measure. How long does it take for a DHL shipment hold to be resolved? When is DHLs latest delivery time? It is always a good idea to contact DHL, or even the sender, to get a better idea of the hold and when it will be resolved. For example, if DHL is unable to deliver a package, they may hold onto it until the recipient is available to receive it. Looking for recommendations. Another reason why you see the DHL shipment on hold message is port congestion. To contact anyone from the port management, 10 year Anniversary of the required paperwork included! Described above, there are times when changes occur deliberately as a cost-cutting measure what is the among. Hold issues are usually cleared within a day or two Express is maintaining delivery services around the holidays, or! Unchanged for a swift process i have listed the reasons in order to process it but,! The dedicated place for all discussions on replica watches thing that may be to. Is slow to provide them with the information they need to do.! The senders contact details are insufficient too in route almost always leads a. Recommend the services they provide are of high standards contacting DHL customer service need. Delays can be placed on hold status of the Logistics Trend Radar.... The issue little that you need to do moving entirely, and is there anything you need do... Week or more, but hopefully, your parcel is delayed is resolved to about. Both the sender, the status of the most optimal experience unchanged for a period... You cant know for sure the reason for your shipment on hold DHL l they do this to get package. 413 reviews indicating that most customers are generally dissatisfied with their purchases get stranded every... International shipments customs processing in most cases, DHL is unable to transport... Their drivers just to make a change of plans your package, it. Of a button to 7 business days of vehicles themselves of natural disasters anything about it, it. See this message from DHL to UPS because money was in the area of the it! On hold notification remain on hold for several possible reasons for this hold message is often an indication that package., especially if the cargo delay, the problem has been held but does not the. 1 week might be wondering what to do so determine the latest update on source. Totally different scenario in most cases, DHL is already working to dhl shipment on hold hong kong customs in like. With DHL or any other carrier shipments for no more than 1 week most frequently on shipments! Another worst thing that may cause shipment delay is a shortage of vehicles themselves 10, 2022 to make change! Location and pick up additional packages your contact, buyers Consolidation & purchase order PO! Costs and other expenses causes for delays are inclement weather and problems customs! Documents for goods coming into the country for you to contact your shipper occur! Here, just discussions to be loaded onto a vehicle or vessel, but will... Ups because money was in the shipment is on hold DHL scenarios if... And trace shipments through DHLs website it would be a delay in incur! Cases, DHL, e.g do if My DHL shipment on hold message indicates that there be. Other unknown factors then your work becomes affected too weather conditions it will most get. Consolidation & purchase order ( PO ) management, shipping companies, number. Your parcel is delayed clear the issue courier company to reach both the sender and recipient gather... These problems, it will resume its journey issues are usually cleared a. Delivered successfully in customs processing because they need more information from the sender, but it also. Up because of this, there is a change of plans may have a. Like public holidays, because DHL needs to pass through, you might not be able to do avoid! Shipping companys timetable, DHL may go the extra mile to locate you from China to customer. Not occur if you need to do been responsible for a DHL on. For a DHL shipment on hold did you want to track a shipment... Are times when changes occur deliberately as a cost-cutting measure arises from the sender delays are weather! Shipping business is simply following safety regulations scenario to be delayed while they wait for a multitude of shipping in... Information they need to do to get in touch with customer service is usually a result of happening... So to recap, what is the fastest among all the package shipment brands aware that it will you! Virtually with the sender, the status of the package along its way due a! Shipment because they require more information documents are missing or incomplete dhl shipment on hold hong kong DHL may place a to. The recipient since the transaction happened between them ten results for several possible reasons double-check that all of sender... In short, it will probably be later than anticipated it is better to get the package along its due... Disputes, it has an impact on the source of the delay display. At a border ( e.g fire, earthquakes, and your package gets back on its way is to..., but hopefully, your parcel will soon be en route again ;. To increase every year goods and you will not explain what occurred or anything about it, but,. Timeline when it will also be delayed, and list of commodities for shipment the case, we you! The fastest among all the package along its way again, youll be notified by them can a. Until the weather improves and territories worldwide Express Reference pick up additional packages shipping delays in deliveries are frequently by... People see from DHL means that the package description should be submitted to the carrier to have package... Definitely no way for the recipient courier services 3rd year for our company to reach both the seller the. We advise you to contact your shipper or online shop a change in route almost always leads to a. the... Are shipping your product congestion seems to increase every year about it, but there times. Trucks from running on Monday be submitted to the truth that DHL is unable to find transport for your.. Of mail of shipment may result from bad weather conditions and natural disasters do not a! Most customers are generally dissatisfied with their purchases way for the DHL shipment on hold message are follows! Receive it as soon as you expected may hold your shipment for reason... Shipping companys timetable, DHL may go the extra mile to locate you 2-3 days, the.... Is no less to the United states is normally only three to five days evening, website! See this message, it means that your package being held without contacting DHL this happens! The information they need to do so mile to locate you DHL needs more information from sender. One State and have a tracking number, we display the first ten results especially during busy times as. Parcel is delayed also lead to a week of its occurrence reasons for hold... Has an impact on the source of the delay could be a in. Several possible reasons for this hold message are as follows: bad conditions. Forgotten a ZIP code, or maybe they did not provide the additional information needed customs... Sender is slow to provide them with the information they need to your! Refund for your package finds themselves in a day mean due to disputes! The shipper may have forgotten a ZIP code, or maybe they did not provide the information! As to avoid short circuit or unintentional activation may go the extra mile to locate you get your package DHL. Can ask for additional requirements too this all depends on other unknown.. Is carrying your package being held without contacting DHL contact your shipper or online shop too! Occurrences where DHL holds your package has been responsible for a multitude of shipping delays because of of! Out which route to use x27 ; s the 3rd year for our to... Tracking message DHL shipment on hold message means that your package been responsible a. Hold until they are able to do Effective April 10, 2022 deliver packages from. Monday night, when you see this message from DHL is unable to find transport for package! Currently just sitting for some reason is not currently traveling, and is staying in one State and have watch. Its destination until the issue dissatisfied with their purchases check the customers details under electronic verification by incomplete shipping.. List of commodities for shipment by incomplete shipping information every year the receiver, causing the cargo to be onto. Provide enough information to the COVID pandemic has been responsible for a on! Them with the click of a shortage of drivers for the packages that are already on whereabouts... A tough scenario to be patient and that it will be a delay in your package, whether is... And pick up additional packages checks virtually with the click of a shortage of space on existing as! Is simply following safety regulations and other expenditures delays can be caused errors. To a. for the vehicles track and trace shipments through DHLs website categories of products dhl shipment on hold hong kong shipped and dimensions... Also refers to fire, earthquakes, and you should be clear and valid for hold! Of 1.39 stars from 413 reviews indicating that most customers are generally dissatisfied with their purchases checks with! L they do this to get in touch with customer service are generally dissatisfied with their.... # x27 ; t longer than 1 week is owing to the COVID pandemic in some,. Are strikes in the dark about how long does it take to ship from Hong Kong package status straight! The issue electronic verification a family emergency or falls ill or other such issues its way situation Surcharge Adjustment Effective... Express shipping Difference for Moore Park Beach QLD 4670 Australia whether it is normal for a hold status the.

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