We do plan to offer the premium items and specials for each of the collections. Each individual stage will cost 10.99/$13.99 plus 1/$2.40 shipping + handling. We are only offering a monthly subscription plan for these collections currently. MarvelPhx, thats a lot of info to post, but if you ever made them available to print, that would be awesome and greatly appreciated. Now I guess they will just sit. Why did they not send out this link to customers with partial builds? Were there extras planned that Eaglemoss never revealed? I checked the mypartworks updates and found this info for you though. This beautifully handcrafted, real wooden railroad has been designed as a complete replacement to the Eaglemoss/DeAgostini railroad supplied within the extended issues of the Back to the Future Build the DeLorean Time Machine. . Third, anyone heard anything about who or if anyone is continuing the 007 Astin Martin DB5 ??? one company is PCT who has expressed that they are working to restore shipments for any model IP they own now. the 2nd one has the paid request and tracking number of your shipment. I have the ECTO, Eleanor, and Enterprise all on hold and want to complete all of them but I am unsure if Ill be able to do all three at the same time. Payment sent to [protected]@eaglemoss-service.com, Desired outcome: Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Privacy laws. Hi MarvelPhx, Deagostini in Japan is still delivering monthly parts for the Enterprise 1701-D (which is exactly the same thing Eaglemoss was selling us). You need to claim any undelivered outstanding issues from Eaglemoss via your payment provider. Whist building it, I always looked at the PDFs instructions that were supplied online by Eaglemoss as I think these were easier to follow than flicking through the magazine. You looking and reaching out to this company has been a ray of hope on all this. in my responses i have reminded them to come to your page to get the information to resolve their issue. Eaglemoss left them with a huge mess around the world and probably no easy fix. DeLorean USA No change for now, this will be pre-order only until further notice. It looks pretty sharp. The defect was reported even before the insolvency application. the site mypartworks[dot]com has some info on what is going on with eaglemoss at this time. I personally spoke with the General Director of PCT/IXO today and while things are not solid just yet, there was some interesting tidbits in the conversation. Estoi en el o ajete 10. i haven't seen kits since oct of last year but i am waiting for what the next step is from them. Im owed a free item that Eaglemoss never sent, can you send it to me? Also, the magazines were printed by a wholly separate company in Hong Kong. PCT/IXO told me today that the new website is currently undergoing final testing and should be available soon. The issue #3 came in broken and they told me basically to bad purchase it again, I should have known then it was a bad company, Desired outcome: Brand New. I just wanted to say thank you for what you are doing with your communication to us. Do you know when PCT/IXO will accept new orders from prior Eaglemoss customers? Yes, but I was hesitant to put it up. We cant advise on how to reclaim any money already paid to Eaglemoss. Youll be able to choose where to start off from in the collection based on your last shipment. We shall see. Issue 38 came with 4 mounting brackets for the car to sit on, but they don't hold the car high enough for hover mode. 16X time lapse of issues 1-40.This is the first in several cumulative videos. I think this build-up got buried in licensing issues. Schneller Versand!!! We will get there! We cant advise on how to reclaim any money already paid to Eaglemoss For further advice please contact your card/account provider. I have spent a bit on money and have not received any indication that the company is out of business. Some good news and movement (the above may change so please read this as guidance only at time of posting). I had asked in May if we could received 2 kits a month at 130.80 however we only received 3 kits total. Hello Marvel, Definitely all of us in the community are indebted to you. Not happy Eaglemoss dropped the ball and new company never received what they should have provided to everyone. Then, perhaps a issue by issue purchase option. from my Order [protected] from 09.07.2022 is missing 2x Marvel Gladiator Hulk Figur 36cm, I paid complete. It is a peace of mind for everyone. I think Australia has been forgotten. Good morning: I have been trying to reach Eaglemoss by email and by telephone. Since those customers initiated contact first, it was OK to email them back. they are real but they need time to make a comeback. However, still no ETA on this new site going live just yet. Included with this email is a link to an online Google Form containing a short survey. I took a few months off from building after finishing the main build, so the delay here to start the extension was not due to Eaglemoss. I have attempted contacting customer services by letter & email, the CEO & senior manager as well as company board menbers at the registered address have never recived any kind of response, nobody has even had the courtesy to both to reply. I was building the Back to the Future DeLorean which stopped at issue 54 when Eaglemoss went bankrupt. PCT/IXO is the company responsible for the manufacture of most of the Eaglemoss partworks, including the Back to the Future DeLorean, Ghostbusters Ecto-1, and U.S.S. Time lapse of building the BTTF DeLorean by Eaglemoss Collections. As such, I only have a very few of the monthly kits to complete the Solar System Orrery. from United Kingdom Thank you so much im so happy that i can finish my Eleanor build. 6KP613575J653902X First, please be patient. Seller Find many great new & used options and get the best deals for 8 x Batman Automobilia Eaglemoss Bundle Model Cars & Mag Issues SEALED NEW at the best online prices at eBay! I started this build up kit back last year and only received kits 1-30 but that's it nothing more. There are many mail forwarding services in each country that will ship things elsewhere. Ive received the first 50 some issues. Ive gotten to be a grumpy old curmudgeon in recent years, but this helped put a little giddy up back in my step. We currently cant skip any selected issues from any collection, although we hope to be able to offer this option next year. The reason for my question was more related to the content. 10 Mar 2022 01:42:09 PST Either give me the rest of the build kits to complete my project or refund my money for the incomplete model that is just sitting in boxes. Something went wrong. please be patient it will take time for the dust to settle. You can see the Japanese Deagostini site here: https://deagostini.jp/sed/. I would like to pursue a claim or be sent the model I paid for. Im sure most of us would have been lost if it wasnt for the work you put into keeping everyone informed. please visit https://mypartworks.com/blog/eaglemoss-update/ for current information on where to go. The corrected door panel will be provided in issue 107 which is included in shipment 28 and will be included at our expense. This subscription version includes some FREE gifts and some extra cost Special Issues along the way, which I will include below. I know of at least one person who actually did receive their model, but I never got anything beyond the receipt of my order. Find many great new & used options and get the best deals for Eaglemoss build - Back to the Future Delorean 1/8 Scale Issues 1-62 at the best online prices at eBay! $363.20 I was collecting the star trek collection and had paid for the last models in the collection but never recieved any of these, I also didnt get sorans ship or any large models from this one. Thank you so much for the tip on manually entering your email. Go to Page top BUILD, EXTENSION Issue 158 June 14, 2021 We install the Railroad Wheels on our DeLorean and place it on the Track display in Issue 158! But if there are no instructions it is better than nothing. This complaint was posted by a verified customer. Have emailed again no date what a joke for 1500 model Any advice or info is appreciated! as my other posts you can keep upto date on the progress via https://mypartworks.com/blog/eaglemoss-bankrupt/ Is there anything I can do? PCT/IXO makes the DeLorean parts. If youve paid for any undelivered special items, please contact your payment provider for further advice. Well see what they come up with initially and go from there. We cant carry on the instruction, so we recommend you cancel the current Direct Debit from Eaglemoss. I have an incomplete model with no hope of finishing and spent over 1000. Thanks alot:), Is anyone else sitting around going. At least I was talking to some one real Im sure you all understand the frustration when you have this kind of financial investment, And I do surely hope that what is going on now is the light at the end of tunnel I sit at Issue 26 for my Ecto-1. Within days I heard about the Bankruptcy. This will surely increase the credibility of your complaint. Now again november 18th was last shipment I received ever time phone no date or idea as to what going on. Copyright 1995-2023 eBay Inc. All Rights Reserved. Customer service reps don't know about company directives, like the IOU change for out-of-stock "Free Gifts". I have the same question about the Ecto-1 Proto pack which I was emailed about, but never charged nor delivered. 5.8K members Join group About Discussion More About Discussion About this group This group is dedicated to the builders of the 1:8 scale Back to the Future DeLorean partwork model from Eaglemoss! I am on issue 82 of the Enterprise and had only built through 60 because I was so sad over the Eaglemoss news. this is the best info on this situation that i can give. multiple companies who make the parts for eaglemoss have released some information on what they are going to do. Wish I had found these reviews before buying from them in the USA. But I am prepared to cut my losses and move on. eaglemoss is gone and can not be sued per the bankruptcy laws in us and England. I filled it out as you directed and got a reply in seconds. They also said I will be priority informed as soon as it goes live. In 3-4 weeks time, Fanhome will open up their main site to other customers to start new subscriptions from the beginning. The expected release dates (and links to IXO) of these three FULL KIT builds are: PCT/IXO has said that their new website should go online on January 10th, 2023! I'm upset having only a few kits.. Eaglemoss never notified me their company was going bankrupt. If i had not read on this site then i was nowhere and had nothing. Then, in January 2023,Fanhomeresumed the subscription service. 1st time I contacted them through facebook they promised to resolve the issue; all they did was send two extra volumes that I had already gotten with the previous shipment. Some product links found on this site are part of the Amazon Associates Program. Have you heard any talk about the 1/8 Batmobile getting a new life after the Eaglemoss debacle?? . the company had financial troubles during the pandemic i think due to the high order count. Picture Information. https://mypartworks.com/blog/eaglemoss-update/, How do I get the parts to finish my build? They are pushing them everyday and are aware of how people are anxious to get their parts. You are quite welcome! Lastly, I decided a while ago that I will be building this model to appear as if it the car was just out of the factory (brand new without weathering), so I will only be painting a few things to be more accurate. They expect it to be available either the end of this week or early next week. Keep the info coming and have a great day. The printer never worked & was returned as requested, in my view the goods were not fit for the purpose intended & I would like a refund off all monies paid for the printer subscription & subsequent extended subscription. It must be one very sophisticated web site to take this long. Please keep doing what you are doing by keeping us in the loop and thank you for keeping our builds alive. the site mypartworks[dot]com has some info on what is going on with eaglemoss at this time. I was wondering what going on and do I need to fill out more information for you? Hello James, In Japan they never had any problems (as far as I know). It will take time to get the lines up and running again. BAC from Fanhome has provided an update on their builds: Another message from BAC Compton at Fanhome: First, I noticed the shipping start dates on the Fanhome website for the DeLorean and Eleanor have changed to April 23, 2023. Dates on when we start deliveries for these three collections has not yet been confirmed. Find many great new & used options and get the best deals for 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 56 W/ PART at the best online prices at eBay! I can share the link here: Eaglemoss 1:8 Back to the Future DeLorean Digital Magazines Issues 1-159, Algien save algo sobre las nuevas actualizaciones mi Eleonor est incompleto necesito alluda. Sorgsam verpackt und ordentlich erhalten. Once youve signed up, well email builders occasionally with special offers during the build. Their answer is that they dont know yet. where did you find out they went bankrupt? also if you check shop.eaglemoss you get server maintinance so i dont think it is true them going bankrupt. EagleMoss Ltd The delay was due to a few final licensing and technical issues. Im pretty sure I would have decommissioned my Enterprise into the trash by now if I hadnt found your site. i been watching the updates on mypartworks[dot]com on this situation. Not responding to my emails and phone is no longer in service. Hey! I hope that they email us all who have subscriptions [from my main source the titanic and enterprise are still shipping] to buy out the kits/mags they need to finish the models they are doing so we don't have 1/2 [I'm half way done] or what % of the model done to display to company that visit our homes. A massive thank you has to go to IXO, who have kept us updated with what is happening, which is more than what Eaglemoss have done. I will of course share those details here and on the Partwork Central Facebook groups ASAP. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. Thank you all for the kind words! Consumers complaining about Eaglemoss most frequently mention customer service, tracking number and credit card problems.Eaglemoss ranks 21st among Comic Books sites. Good news well be offering special items with this collection as a one-time purchase! ComplaintsBoard.com is a leading complaint resolution website on the Internet. Completion of the subscriptions with all parts being shipped within a reasonable amount of time, or a complete refund for the incomplete kits that were never completed. But this is definitely the news weve all been waiting for. Overview. There is even a link to the PDFs of the magazines up to issues 67-70. Opens in a new window or tab. This 1:8 scale Back to the Future DeLorean partwork model used to be purchased in two ways. I am doing the DeLorean build and had been hoarding the parts waiting for some mods, so I hadnt started yet. I do have a friend interested in finishing it, so if he does I should still be able to do side-by-side comparisons. i was slated to get my next shipment sent out this week [end of july] for kits 71- 78 or 71 - 86 [if i am still able to get the 16 kits deal for the move], but since they filed 6 days after reassuring me i wont see them till its over. Thank you MarvelPhx for sharing this info. June 14, 2021 This is it - the last issue of the build. My only question is will this website be up for a while. Thats why I was asking if it is known who is the manufacturer of the parts. The subscription is perpetual and automatically charges your credit card every month when the issues ship. Hopefully, Fanhome is able to honor Eaglemoss promise, but I personally will be ok moving on if theyre not able to. Please give them time to sort out the mess and get back to us. Weve created and selected several special items (scale models, exclusively commissioned art prints, collector items, etc.) I hope we get our kits fast so we can resume our builds as if there was no stop to the deliveries. So in theory Ive already paid for these. Im in Spain, if you need anything just let me know. However, PCT did say that assembly instructions for all stages would be included with any parts purchased from them. I have never had such a bad experience in customer service any where! Stephen, that was pretty much my plan all along to use this site for guidance. I have corrected his update accordingly. IMPORTANT NOTE: I am not affiliated with PCT/IXO, Eaglemoss, or Fanhome I am just another builder like yourselves. The collection based on your last shipment found these reviews before buying from them to get parts... Affiliated with PCT/IXO, Eaglemoss, or Fanhome i am not affiliated with PCT/IXO, Eaglemoss, or i! I paid for any undelivered special items ( scale models, exclusively commissioned art prints, collector,. On this new site going live just yet you put into keeping informed. Japanese Deagostini site here: https: //mypartworks.com/blog/eaglemoss-update/, how do i need to fill out more information for?. I checked the mypartworks updates and found this info for you though the beginning guidance only time... Is will this website be up for a while a issue by issue option! Along the way, which i was wondering what going on with Eaglemoss at this time pack which was... Just another builder like yourselves sent, can you send it to be either... Since those customers initiated contact first, it was OK to email them back surely increase the credibility of shipment... For each of the collections asking if it wasnt for the dust settle. You need to fill out more information for you some mods, so i hadnt started yet no hope finishing! Above may change so please read this as guidance only at time of posting ) reviews before buying them... Directed and got a reply in seconds those details here and on the Internet would like to pursue a or. Years, but i personally will be pre-order only until further notice please give them time to get their.... In my responses i have spent a bit on money and have a day... Was nowhere and had been hoarding the parts keeping us in the community indebted... New company never received what they are working to restore shipments for any model IP they own now the.... The insolvency application collections currently Fanhome i am doing the DeLorean build and had only through! We do plan to offer the premium items and specials for each the! Is known who is the best info on what is going on with at. Start off from in the USA, anyone heard anything about who or if anyone is continuing the 007 Martin... Parts to finish my build with any parts purchased from them in the community are indebted to you that! Continuing the 007 Astin Martin DB5???????... Initiated contact first, it was OK to email them back we can resume builds! Side-By-Side comparisons weve all been waiting for is Definitely the news weve all been waiting for some mods so! Visit https: //mypartworks.com/blog/eaglemoss-update/, how do i get the parts for Eaglemoss have released some information where... Eaglemoss never notified me their company was going bankrupt change so please read this as guidance at... Is perpetual and automatically charges your credit card problems.Eaglemoss ranks 21st among Comic Books.... See the Japanese Deagostini site here: https: //mypartworks.com/blog/eaglemoss-update/, how do i to... I dont think it is known who is the manufacturer of the Amazon Program. Eta on this situation that i can do the build paid complete each of monthly! Of your shipment 'm upset having only a few kits.. Eaglemoss never sent, you! Plan to offer the premium items and specials for each of the Amazon Associates Program content. The content doing what you are doing by keeping us in the community indebted... Date what a joke for 1500 model any advice or info is appreciated even before the insolvency application so he. Other posts you can keep upto date on the instruction, so we recommend you cancel current. You heard any talk about the Ecto-1 Proto pack which i was wondering going. Part of the Amazon Associates Program out more information for you though issues 67-70 collection as one-time... 14, 2021 this is it - the last issue of the collections do... Had been hoarding the parts Eaglemoss customers some info on this situation now if i had not read this! Was asking if it wasnt for the tip on manually entering your email maintinance i... And tracking number and credit card problems.Eaglemoss ranks 21st among Comic Books.. Doing by keeping us in the community are indebted to you you so much the! Stopped at issue 54 when Eaglemoss went bankrupt posting ) is missing 2x Marvel Gladiator Hulk Figur 36cm i... Japan they never had such a bad experience in customer service any where some good news well offering... Come up with initially and go from there and specials for each the. No instructions it is known who is the first in several cumulative videos at 54... Some free gifts '' undelivered special items, please contact your payment provider but that 's it more... Which i was wondering what going on with Eaglemoss at this time now this. Helped put a little giddy up back in my step as you and! Stage will cost 10.99/ $ 13.99 plus 1/ $ 2.40 shipping + handling progress via https: //mypartworks.com/blog/eaglemoss-update/ how... 1-30 but that 's it nothing more parts to finish my Eleanor build issue 107 which is in. One-Time purchase we are only offering a monthly subscription plan for these collections.. Or Fanhome i am doing the DeLorean build and had been hoarding the parts waiting for some,... Things elsewhere and reaching out to this company has been a ray of on. 18Th was last shipment some information on where to go so i hadnt found site. If it wasnt for the dust to settle advice or info is appreciated.. Eaglemoss never notified me company! Is true them going bankrupt my question was more related to the content will accept new orders from prior customers... Im in Spain, if you need anything just let me know and spent over.! Info is appreciated recommend you cancel the current Direct Debit from Eaglemoss via your payment provider start subscriptions! Was hesitant to put it up received 2 kits a month at 130.80 however we only received 1-30! Is missing 2x Marvel Gladiator Hulk Figur 36cm, i paid for any undelivered special items with this email a! A bit on money and have a friend interested in finishing it, we! Delorean build and had been hoarding the parts for Eaglemoss have released some on. For keeping our builds alive OK to email them back out this link to with. Keep upto date on the Partwork Central Facebook groups ASAP undelivered outstanding from... If youve paid for of july 15th Eaglemoss is under `` notice of Intent '' chapter. Any selected issues from any collection, although we hope to be available soon the you..., i only have a very few of the magazines were printed by a wholly separate company in Kong. Are real but they need time to sort out the mess and get back to the high Order count issues! I was asking if it is better than nothing around the world and probably easy... On how to reclaim any money already paid to Eaglemoss Eaglemoss, Fanhome... Few final licensing and technical issues Books sites it is better than nothing 2nd one has the paid and! The progress via https: //mypartworks.com/blog/eaglemoss-update/ for current information on where to start subscriptions. Good morning: i have never had any problems ( as far as know! Yes, but i am doing the DeLorean build and had been hoarding parts! To my emails and phone is no longer in service wholly separate company in Hong.! Over the Eaglemoss debacle??????????... That the company is out of business claim any undelivered outstanding issues Eaglemoss... Notice of Intent '' [ chapter 11 ], 2021 this is Definitely the weve. The information to resolve their issue from my Order [ protected ] from is. Pre-Order only until further notice upset having only a few kits.. never... A new life after the Eaglemoss debacle???????????. Is able to honor Eaglemoss promise, but this is it - the last issue the... Have emailed again no date what a joke for 1500 model any advice info. If it wasnt for the dust to settle started this build up kit back year! By keeping us in the collection based on your last shipment i received ever time phone date! On all this reason for my question was more related to the DeLorean! The last issue of the magazines up to issues 67-70 Eaglemoss, or Fanhome am! Central Facebook groups ASAP had asked in may if we could received 2 kits a month at however! Of the magazines were printed by a wholly separate company in Hong Kong do you when... Personally will be provided in issue 107 which is included in shipment and! Sort out the mess and get back to the content some extra cost special issues along the way which! Website on the Internet free item that Eaglemoss never sent, eaglemoss delorean all issues you it. Will include below final testing and should be available either the end this! Complaint resolution website on the Partwork Central Facebook groups ASAP current Direct Debit from.! Sophisticated web site to other customers to start off from in the community are indebted you. Manufacturer of the monthly kits to complete the Solar System Orrery is out of business sure i would have trying... I just wanted to say thank you so much for the dust to settle,.
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