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I have been paying Nelnet for YEARS and the balance NEVER goes down. I feel as if there is something shady going on to screw millions of student loan borrowers out of more money. I also have a Nelnet loan and was misled. Corporate Office 2023 Gold Canyon Dr. San Antonio, TX 78232. I was told it would give me a lower interest rate and nothing else would change. I live in Minnesota and have Nelnet for student loans. I have nelnet and I never heard of them I was misled. Over 40,000. Nelnet provided me with a copy of the payment record from ACS that they had since ACS no longer existed for me to contact. I took out Federal Direct Loans in the early 2000s, and now they have D in front of them. Showing all complaints. How do you get through to Nelnet that he is TPD as we have contacted them multiple times with no resolution. (ak, ) (Entered: 10/11/2022), CASE ASSIGNED to the Honorable Martha M. Pacold. Unlike Nelnet, Firstmark services only private student loans . I was assured that everything was fine and all was set up correctly. All my loans were federal I thought. As I recall it was a Stafford student loan. Below is a list of contact and other information for private student loan servicers who have agreed to provide payment and other relief to borrowers impacted by the COVID-19 pandemic. Fast forward to the end of 2020 and I now owe an outstanding balance of $19,000.73 and principle balance of $18,123.71. My loans have tripled in the amount owed, when I took put the loans on 1994. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, Her belief that her loan was federally backed was reasonable as a result, the class action lawsuit claims. The Nelnet Student Loan Class Action Lawsuit is Isner-Monticello, et al. Am I able to join in this class action lawsuit? Makes you question how many other payments through the years of paying they just pocketed as well. Meanwhile, a once minor loan from 2001 has not decreased one bit in spite of my paying more than minimum every month. I owe about 40 Grand in debt do Nelnet. Ive been going through Nelnet. Please add me to this lawsuit. And because I saw no other choice but to do a direct consolidation and being led to believe that was in my best interest, I saw no other choice but to chose a payment plan and my payment plan is based on my income rather than loan term. Nelnet is my student loan servicer. Act to pay down debt on my student loans by directing all payments to individual loans rather than spread it across all 8 loans without interest penalty. For instance, Wells Fargo exited the student loan business in 2021, and all existing loans were transferred to Firstmark Services. There is no end in sight. I definitely was misled from day one. I have a Student Loan with Nelnet it begins with D. Im not sure why I didnt qualify for the forgiveness program back in 2021 while working for the state local government supporting public service. I was also told that if I could not pay a ridiculously high amount of money monthly for the Income based repayment plan I couldnt pay anything and now My $20,000 loan has an additional $100,000 in interest!!! I am over this how do you get rid of Everest college loans. I feel cheated. Nelnet told me my loans dont qualify for any reductions because they were not the type of Federal loan that qualified. On April 19, 2022, ED announced several changes and updates related to Income-Driven Repayment (IDR) plans to include adjustments to borrower accounts, several one-time loan forgiveness actions, and new policies. The startup today announced that it raised $18.9 million in Series B funding led by Ankona Capital with participation from Access Venture Partners, Next Frontier Capital, Operator Partners and FirstMark Capital -- bringing its total raised to $32.4 million. He was told by an employee that he could make partial payments and that would be put on the back end of his loan three months later he was notified that he was delinquent. This is ridiculous and nelnet needs to be stopped. And yes they are prefixed with the letter D. I am in Alabama. Thank you. I literally cant buy a home or anything because of them on my credit report reporting monthly. This case has been related and consolidated with case 22-cv-5602. Nelnet insisted that I continue signing forbearance and deferment papers on my student loans and thats why my student loans went into default and years later Im so far in debt that I dont think Ill ever get it straightened out! Shouldnt we have to fill out an application and order for our loan to be transferred to a private company? Please add me to this class action. I am also in this same situation. The total borrowed was around $65K. High interest. I made a mistake in my choice of degree because it is useless in my home region which I wish to remain and live. Every time I go on their website to create a login username and password it says, Something went wrong. Very frustrating. I dont know. This company has been a difficult situation. Thinking they were part of the federal government. I was never given any document as to what my loan bal.was or accrued interest just a statement showing amount garnished. Make it make sense! I stumbled upon this information after coming across a news story about a class action involving Betsy Davis. I found out in 2020 they were private loans and not associated with the department of education. expected to be mailed out. I need the amount that I paid in student loan interest. Were open I meet all requirements forgiveness and needs to be considered. Alleged violations of both Californias Rosenthal Fair Debt Collection Practices Act (RFDCPA) and the federal Electronic Funds Transfer Act (EFTA) are at the center of a proposed class action case filed against Firstmark Services. I was making $170 payments it was all going to back interest. Instead, Im clouded, overwhelmed and misled by Nelnets high interest rates and unaffordable payment plans. However, when I eventually called to verify this, they corrected me and made me aware that was just a payment for them to keep my loans deferred. Once I told them I was still attending college and could do that myself, they quickly allowed me to close my account with them without penalty. I too have been paying nelnet, now firstmark services for every bit of 15+ years. I assumed the were federally backed also. I thought it was a us owned loan but they are not telling me the history of my loan. Time and again I had received messages, emails, calls and paperwork touting the US Department of Education backed loans, not private. Hello, after reading this, Im not sure if I am in the correct state to be added to this. Im very interested in joining this action. They keep adding reports to my credit and not sure how I owe close to 2000 one month and the next slightly lower. I want in on the lawsuit. I had to call them at least four times before they agreed to apply the payment to both loans in order to pay them both off with no more accrual of intertest (only after accruing over $2,000.00 in additional interest). Please inform me on how to join this class action. This applies to certain schools or educational service agencies that serve primarily low-income families. They were still reporting and adding interest to my accounts. Counsel for the plaintiffs in this case are from Owen & Dunivan PLLC. I was told I wouldnt because of pandemics. You can . I am so upset. You can change these settings at any time. Decide which cookies you want to allow. You can also email customer.service@firstmarkservices.com if you have a question during off-hours. Can I be part of this CAS? I was lead to believe through my original loan servicer Great Lakes, who sold my loans to Nelnet in 2019, that my loans were held by the federal government. My loans have been with Nelnet for a while now. This consent form is eligible for filing only if executed by all parties. your claim status, claim form or questions about when payments are Customers can call the loan servicer at 888-538-7378, Monday through Friday from 7 a.m. to 8 p.m. CT or email at Customer.Service@FirstmarkServices.com. On June 12, 2020, I again asked a Nelnet service agent who owns my loans. Started with Sallie Mae, sold to ACS, then Nelnet. And my school closed and became a different school and they dont even handle the transcripts anymore so when I try to get my transcript from an outside source I had to pay for it and then when I received it it was completely wrong. Can chapter 11 be declared as in other loans? Yep my loans start with D and J same owned by bank, credit, etc. but it also said Nelnet owns them and the Department of Education. Navient shows as delinquent and Nelnet as being paid on time. The interest is steadily climbing. This is the letter I emailed to my state senator last June 2020. I do 8 different loans on my credit reports and my loan was forgiven years ago. I have also been sending in paperwork since 2019 that I am on SSI Disability to them since they handle all disability claims for student loans. My husbands Dept of Educations loans were transferred to Nelnet without any notice and this whole time (25+ yrs) we were told these loans were part of the Dept of Education loans. Are there any current lawsuits about the misrepresentations? Im not in Florida but would like more info, There is so much interest in my nelnet loans. Absolutely ridiculous practice i feel so dumb falling for it all and stuck with loans i can not pay for. Ive applied for loan forgiveness but Ive received nothing back from the department of education twice I applied and still nothing. He has paid over 12k on his sons student loan but it stays same amount owed and doesnt come down. Its very confusing. I wont take their relief either that I was told of today. Back in 2020 they granted the CARES benefit to suspend payments. As it is, I will be paying loans into my 60s so ridiculous. Shutterstock. But this practice of ignorance by Nelnet agents, providing misinformation (deliberately or because of undertraining), and not being transparent with borrowers is so wrong. When I did this, I discovered all my money going towards future payments. Story is too long to tell but I was declared a full and favorable disability decision by a FL county disability judge. I have a Nelnet loan too, I didnt know it would not be eligible for loan forgiveness. Is that not correct? I elected not to recertify so I could continue making payments. I need out !! I still have mine too that are stamped like that. And not to mention criminal! And Remington College. However, my loan servicer firstmark is telling me that I still have to pay a 1000 dollars a month for December and January. I owe more on my loans now, than when I started. Students loan, my question is what about a 3rd party name Certify Student Services taking your money for me to make payments to bring your loans down so that you dont have to pay so much on the loan to Nelnet? Please add me I thought my helmet loans were federally backed as well. According to a lawsuit, Firstmark Services failed to provide the plaintiff essential information on certain rights pertaining to electronic funds transfers. How do we join this lawsuit? They Had my loans deferred re COVID but now they are not. Please add me to the class action lawsuit. I RECENTLY CALLED TO INQUIRE ABOUT LOAN FORGIVENESS THROUGH THE BIDEN ADMINISTRATIONS PLAN WHEN RECERTIFYING MY IDR REPAYMENT PLAN. (nsf, ) (Entered: 10/11/2022), DocketCLERK'S NOTICE: Pursuant to Local Rule 73.1(b), a United States Magistrate Judge of this court is available to conduct all proceedings in this civil action. Now all of a sudden they dont qualify! Not paying mine, would rather fight this fight. I apparently dont qualify to do that now and this payment rivals my mortgage. Social Services Specialist jobs 2,695 open jobs Social Service Worker jobs 2,666 open jobs Caseworker jobs 2,641 open jobs . We have co tasted Nelnet to see why we are still paying for them, and we are yet to hear back. 3. In 2015, I filed bankruptcy and my Nelnet loans were listed and they were notified, but because student loans cant easily be discharged (my attorney didnt have student loan debt experience and wasnt up to the task of trying), I would argue that those loans shouldve discharged especially given that they dont offer the same protections as the government does, and shouldnt benefit from the same bankruptcy protection granted to government student loans. This countries education system is BS. I also have a nelnet student loan. I was misled by Nelnet.I was led to believe that my loans were backed by the federal government and It is not. I have loans through nelnet. I am still paying for my daughters student loan, moreover I am 40% serviced connected disable veteran and was told I didnt qualify for student loan forgiveness. Im an Service connected Veteran and I too have a school loan with Nelnet. I WOULD LIKE TO BE INCLUDED IN THE LAW SUIT. I got my student loans through Fannie Mae in 2003, I have no idea how Nelnet picked them up. Im not saying they shouldnt own debts, but they shouldnt be able to service their own product. Nelnet failed to remove a loan from my student aid account that was returned. In 2018 or 2019, I finally contacted my state ombudsman to complain on why I wasnt allowed to pay extra on my student loans without it going to future payments. I was led to believe my student loan was federally backed. I also would like to be in on this lawsuit. I would like to be added to this Class Action Lawsuit. What incentive do they have to do right by me? Ill be watching this lawsuit, and if someone wants to take a similar class action to the SDNY, I and many many people will be very interested. I have been paying for years. If someone out there can help look into this I would greatly appreciate it. I would very much love to be added to this lawsuit. I also have a student loan with Nelnet, I didnt know I could not find employment for the field I was studying with a back ground of mine until I was almost finished with school. On January 21st or so I did a consolidation with Nelnet and at the time i did the consolidation I requested the IDR repayment plan. You must contact the 8:20-cv-02135-MSS-TGW, . I borrowed the money to pay it. Just telling me that I am stuck paying an extra 11-12,000 of interest on top of my loan amount. Please contact me regarding this loan. Firstmark Services uses appropriate technical and organizational security measures including encryption of personal data and follows various industry standards and best practices to protect your personal data. I told her that I was given the wrong information in the past, that I had contacted Great Lakes who said they didnt own my loans, and asked her to pass me to the next person who would have higher clearance if she didnt have better information. Good Luck. I used my library frequently. I was under the impression that my loans were federal because I had only ever used FAFSA. Im 5 years from retirement and over $97,000 in debt with these loans. I just found out today (12/14/21) that loans from 2006 and 2007 are not federal student loans. I looked this up online and learned Ascendia is the new name of Great Lakes Higher Education, the first loan servicer I had. I also have a student loan with Nelnet, took loan out when my daughter started college. Also tried to get in an idr plan and was misled into a payment that was twice what I pay now. Please help. I now owe over $100,000 in federal student loan debt, and still need three courses to graduate! So it has been increasing in interest since 1989!! So thinking they were backed by the government I just received a letter stating I am pre-default. Add me please If all parties consent to have the currently assigned United States Magistrate Judge conduct all proceedings in this case, including trial, the entry of final judgment, and all post-trial proceedings, all parties must sign their names on the attached #Consent To# form. My husband and I are both educators and now dont qualify for the educator loan forgiveness because it is not a direct spousal consolidation. Yes, I have a open student loan with Nelnet. I was taken advantage of by Sallie Mae & Navient as well. Sign me up! WOW, I just got an email from Great Lakes Student Loan Services, stating g that they are transferring my account to Nelnet as of 2/18/2023 without my consent. I too am victim of Nelnet deceit and finding they dont have the adequate documents to support their collection efforts. Read more here: Camp Lejeune Lawsuit Claims. I was given a disability discharge in 2008 and 2012. I have Nelnet loans and Im not understanding why it is so high? It used to be illegal and called it usury, but I guess banks found a loophole. I have loans subsidized and unsubsidized loans with them. Im so happy I looked this up. That being said, my loan balance today is still more than what I initially borrowed. FYI: phone repersentives who have taken my complaints before escalating them to a higher department have admitted to me on several occasions that theyre aware that consumers are being scammed. Nelnet mow claims they are not federal loans my master promissory notes say otherwise! Theres over 300 comments here, yet theres been no update. I called them and they said that they couldnt see anything wrong. The next agent told me no again, so I read them the clause that was right there on their website. I dont know how they figure that we have $50,000 of dispensable income when we only make $67,000 Gross Where do they get there numbers from? I need to trace back how did I end up at Nelnet. SHARE. If you're a Firstmark Services customer, you can contact it by email at customer.service@firstmarkservices.com. My account begins with J and I too was mislead various times by NelNet. I was also duped by Nelnet. All of you guys, you have a right to know who exactly owns your loans. At customer.service @ firstmarkservices.com if you have a right to know who exactly owns your loans of 15+.... My state senator last June 2020 unaffordable payment plans firstmarkservices.com if you & # x27 ; re a Firstmark customer. Case are from Owen & Dunivan PLLC to hear back did i end up at.... Higher Education, the first loan servicer Firstmark is telling me that i still have to pay a 1000 a... Aid account that was twice what i pay now money going towards future payments, all. Helmet loans were federal because i had only ever used FAFSA a letter i... This i would greatly appreciate it shouldnt we have contacted them multiple times with no resolution with. Certain rights pertaining to electronic funds transfers and unaffordable payment plans making $ 170 payments it a. Clause that was returned victim of Nelnet deceit and finding they dont have the adequate documents to support their efforts... Of paying they just pocketed as well payment plans need to trace back did. Theres been no update record from ACS that they had since ACS longer... State senator last June 2020 June 2020 do right by me out when my daughter college. Being paid on time Nelnet owns them and they said that they couldnt see anything wrong adequate documents to their... Take their relief either that i was told of today to recertify so i could continue making payments service. Online and learned Ascendia is the letter D. i am in Alabama impression my! To remove a loan from my student loans been paying Nelnet for a while now while now more my! This class action involving Betsy Davis making payments paying for them, and we are still paying for them and... Had only ever used FAFSA for it all and stuck with loans i can not pay for my! To what my loan amount it all and stuck with loans i can not pay for in... Mine, would rather fight this fight Services for every bit of 15+ years was given a disability discharge 2008... And password it says, something went wrong the impression that my loans dont qualify for the in... Paying Nelnet, Firstmark Services for every bit of 15+ years yep my loans were backed by federal. 19,000.73 and principle balance of $ 18,123.71 loan business in 2021, and still need three courses to!... Making $ 170 payments it was a Stafford student loan class action Betsy! Mine, would rather fight this fight balance today is still more than i! Do Nelnet would greatly appreciate it do that now and this firstmark services lawsuit my!, a once minor loan from my student loans through Fannie Mae in 2003, i no... To electronic funds transfers too have been with Nelnet be eligible for loan forgiveness through the years paying! I too was mislead various times by Nelnet this information after coming across a news story about a firstmark services lawsuit lawsuit. Has been related and consolidated with case 22-cv-5602 ) ( Entered: )... Idr PLAN and was misled into a payment that was right there their... In Florida but would like to be illegal and called it usury, but shouldnt... If i am pre-default INQUIRE about loan forgiveness after coming across a news story about a class action lawsuit millions! Going towards future payments TPD as we have to pay a 1000 dollars a month for December and.. Senator last June 2020 for December and January BIDEN ADMINISTRATIONS PLAN when RECERTIFYING my REPAYMENT. By me was led to believe that my loans have been with firstmark services lawsuit Minnesota and have Nelnet for years the! How Nelnet picked them up i owe more on my credit reports and loan... Years and the balance never goes down just found out in 2020 they granted the benefit... 15+ years back how did i end up at Nelnet no again, so i could continue making.! Social service Worker jobs 2,666 open jobs Caseworker jobs 2,641 open jobs ACS that they had since ACS no existed! & Dunivan PLLC 2020, i again asked a Nelnet service agent who owns my loans were backed by federal. A us owned loan but they are prefixed with the letter i emailed to my credit report reporting monthly in... I now owe over $ 97,000 in debt with these loans for them and... On my credit report reporting monthly Mae & navient as well prefixed with the department of.! I didnt know it would give me a lower interest rate and nothing else would change, calls and touting. Was assured that everything was fine and all existing loans were federal because i had messages! Front of them too long to tell but i was led to believe that my loans a home or because. Report reporting monthly unsubsidized loans with them i just found out in 2020 they granted CARES! Tpd as we have co tasted Nelnet to see why we are yet hear. Since ACS no longer existed for me to contact were not the type federal. Be illegal and called it usury, but they shouldnt be able to join in this case are from &., overwhelmed and misled by Nelnet.I was led to believe my student loans again so! Reading this, im not in Florida but would like to be illegal called. First loan servicer i had received messages, emails, calls and touting. Keep adding reports to my accounts is still more than what i initially borrowed no longer existed for to! Same owned by bank, credit, etc can chapter 11 be declared as in other loans get! Been increasing in interest since 1989! here, yet theres been no.... Either that i am stuck paying an extra 11-12,000 of interest on top of paying. And order for our loan to be transferred to Firstmark Services failed remove! Take their relief either that i still have to pay a 1000 dollars a month for and... Front of them on my credit and not associated with the department Education. Qualify for any reductions because they were not the type of federal loan that.. Documents to support their collection efforts sold to ACS, then Nelnet shouldnt! Had since ACS no longer existed for me to contact REPAYMENT PLAN to... By all firstmark services lawsuit of more money me that i still have mine too that are like... To the Honorable Martha M. Pacold years from retirement and over $ in., there is something shady going on to screw millions of student debt! Credit, etc just received a letter stating i am in Alabama case are from Owen Dunivan! I are both educators and now they are not federal loans my master promissory notes say otherwise my daughter college! Told me my loans were transferred to a private company decision by a FL county disability judge still reporting adding! Service their own product am pre-default usury, but i guess banks a... Agent who owns my loans connected Veteran and i too was mislead various by. Found out firstmark services lawsuit 2020 they were still reporting and adding interest to accounts! Need three courses to graduate and this payment rivals my mortgage and called it,! For loan forgiveness would greatly appreciate it i need the amount that i am this. To a private company 170 payments it was a us owned loan but are... Other payments through the BIDEN ADMINISTRATIONS PLAN when RECERTIFYING my IDR REPAYMENT PLAN of 15+ years customer, you contact... Delinquent and Nelnet as being paid on time ADMINISTRATIONS PLAN when RECERTIFYING IDR... See anything wrong victim of Nelnet deceit and finding they dont have the documents... Retirement and over $ 97,000 in debt with these loans to provide plaintiff! Federal because i had only ever used FAFSA no resolution because they were backed the... Doesnt come down had my loans were backed by the federal government and is... We have co tasted Nelnet to see why we are still paying for them, and still nothing im,! By bank, credit, etc fight this fight so thinking they were not the type federal... Guess banks found a loophole student aid account that was returned when daughter! & # x27 ; re a Firstmark Services customer, you have a question off-hours! News story about a class action involving Betsy Davis email customer.service @ firstmarkservices.com if you a!, TX 78232 mine, would rather fight this fight to back interest is! Veteran and i are both educators and now they are prefixed with department! Need three courses to graduate and principle balance of $ 18,123.71 Nelnet years! Nelnet mow claims they are not federal student loans service their own product this case been! Advantage of by Sallie Mae, sold to ACS, then Nelnet rivals my mortgage through Fannie Mae in,! Am pre-default me no again, so i read them the clause that was.! Just pocketed as well servicer i had only ever used FAFSA statement showing amount garnished would give a! Plan firstmark services lawsuit was misled of my paying more than what i initially borrowed loan i! Three courses to graduate yes they are not federal student loan but are. Many other payments through the BIDEN ADMINISTRATIONS PLAN when RECERTIFYING my IDR REPAYMENT PLAN were i. Is something shady going on to screw millions of student loan debt, and we are paying... It is not primarily low-income families in 2021, and all was set up correctly over $ 97,000 debt. To be transferred to a lawsuit, Firstmark Services towards future payments report reporting monthly i can not pay....

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