10 Fixes to Try. I am forced to use the screen KB for the numbers which is a pain. Hold the paperclip and reconnect your Chromebooks charger to its AC port. That works sometimes! Definitely strange. Step One - Test if On-Screen Keyboard is workable Step Two - Disable all Keyboard shortcuts and enhancements Step Three - Test keys with Notepad Step Four - Check Drivers Step Five - Disable gaming mode Step Six - Try Keyboard Troubleshooting Step Seven - Check if the key works under Command Prompt Step Eight - Clean the Computer I did a google search on "windows keyboard numbers not working' and found a lot of people with the same exact problem, with only numbers 5 and 6 working. Use the following steps to reinstall your Chrome OS with a USB Recovery Flash Drive. Some of them, a powerwash resolves. If someone know exacly how to solve it i I will love to hear it Me too, nothing found to resolve the problem. This slim, supremely flexible design packs a 14-inch Full HD touchscreen display into a smaller . 2023 Acer Inc. You said "An internet search finds it to be a common issue for which no-one has found the definite answer". Zero, two and four keys stopped working on my Acer travelmate 5742 number pad. For example, if I press 10 time on the 2 button, it will output only 3 times, etc. Keyboard's number keys not working, driver reinstall did not work. Sign out of your Chromebook, select the arrow icon below the account, and select Remove account. And more, Learn how to make your Chromebook accessible, Go to previous page in your browsing history, Go to the next page in your browsing history, Open the link in a new tab in the background, Open the link in a new tab and switch to the new tab, Drag the link to a blank area on the tab strip, Type a web address (URL) in the address bar, then press, Switch windows between screens (when your Chromebook is connected to a monitor), Reload your current page without using cached content, Save all open pages in your current window as bookmarks in a new folder, Navigate to selected section in the Developer Tools panel, Open the Console tab in the Developer Tools panel, Navigate to selected selection in the Developer Tools panel, Delete selected Autofill suggestion when filling out a form, Open the status area (where the time appears), Paste content when clipboard menu is open, Paste content from the clipboard as plain text, Dim keyboard (for backlit keyboards only), Make keyboard brighter (for backlit keyboards only), Indent the current line by one indent unit, Dedent the current line by one indent unit, Turn ChromeVox (spoken feedback) on or off, Highlight the launcher button on your shelf, Highlight the previous item on your shelf, Open the highlighted button on your shelf, Remove the highlight from a button on your shelf, Open right-click menu for highlighted item, Move an app icon up, down or to the side in the launcher, Move an app in or out of a folder in the launcher, View a different window in your current desk, At the bottom right, select the time. The most common keys to fail were 5,6,t,y. In the resulting Settings menu, choose Settings. Copy and paste the three. Thatll help you run troubleshooting fixes that may require keyboard shortcuts or keypresses. ), did a good amount of research on a corrupt user profile that was fruitless. This is a quick primer to explain what those differences are. Conquer levels of fire and ice in Fireboy and Watergirl 3! Method 1: Restart the Device Unplug all the cables from the device and restart. When the keyboard is not working on the Chromebook then there can be several technical factors behind the issue. Sometimes, your Chromebook wont detect input from stuck keys. Fixing this issue isn't as complicated as you might think! The 5 and 6 keys do not work on the top row of keys as well as the underscorehyphen key. Insert your Chromebook USB recovery flash drive. Thank you Paperclip but the number keys 5 and 6 are the only ones that work. Press F10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Pretty common issue here as well. You can take the compact and light Asus Chromebook CX1 Laptop anywhere with you.COMPACT WITH 13-HOUR BATTERY LIFEThe Asus Chromebook CX1 is the simple way to boost your productivity and have more fun on the move. Press and hold the Power key while still holding the Refresh key. Those keys are consistent with a loose/bad keyboard cable or keyboard. The Touchpad dialog box appears. Hey I have the same issue. Similarly, I have tried all the options you've mentioned to no avail. six on number pad not working either I have a HP pavilion laptop and after an update, the number five and six key stopped working. Firstly release the Refresh button but still hold the Power button. I have an asrock b450m steel legend metherboard, and my keyboard is a local off-brand. I got same problem yesterday. A new keyboard may be your last resort, replacing the keyboard is simple on this model: Register a free account to unlock additional features at BleepingComputer.com, Hold down the Power button for 30 seconds, Re-insert the battery and plug in the AC Adapter, Press the power key to turn on the notebook, Quickly press F10 to enter the BIOS menu (if you cannot get the BIOS menu to appear, turn on the notebook and repeatedly tap the ESC key to launch the Start-up Menu), In the BIOS menu, Press F5 to load the defaults (this is sometimes F9, but the menu at the bottom will show the correct key), Use the arrow keys to select 'Yes' and hit enter. I tested it on my Window 10 20H2, still working fine. Thank you. The rest of the numbers don't. It was sometimes the ribbon cable and other times the keyboard altogether. Click the Settings panel in the bottom right corner of your Chromebook screen. Re-insert the battery and plug in the AC Adapter. I had just replaced a damaged power port before they. What is that key in the top row that looks like a square with two straight lines next to it? On Wednesday 6th December 2017 I recontracted my Internet/Phone/Yes TV by Fetch Mighty with the Local/National Calls from Optus for a month. I spent hours to resolve it but nothing happen, Did you ever find a solution because I didn't and I'm still having the same problem. That's what I meant by 'bios default'. Performing a hardware reset (or Embedded Controller (EC) reset) could fix problems with your Chromebooks keyboard and touchpad. I have a Inspiron laptop with Vista. It has to do with the flex material they use under the keys wear out and stop making proper contact. You must log in or register to reply here. Anyone have any sujestions or ideas before i take it in to be looked at? For the first year, they were fine, but after then we have seen an increasing number of them where the keyboard becomes faulty - all keys stop working except 5 and 6. Does anyone have other suggestions? I'm not too confident that it may be your issue by the way you described it, but it is easy enough to test! There isn't a specific way to search for this problem to narrow it down to your particular model and issue, so you cannot call it "a common issue". I think it's not working. First, you can check whether your boot order is correct in BIOS mode, and reset it if necessary. He did try changing the keyboard but that had no effect. I have a HP Compaq58 241SA notebook computer with Win 8.1. What to do? I cannot pinpoint a particular cause as to what triggered the problem initially. Is this the problem in Safe mode and also when you boot into DOS? So, connect an external keyboard to your Chromebook if you have one. my acer laptop key number nine is not working what should i do ? One thing you could try is to boot a live ISO and see if the issue persists. Youll learn how to get liquid out of your keyboard and get it working perfectly again. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. Chromebook tablets were introduced in March 2018 by Acer, the Chromebook Tab 10. The Chromebook will boot to Developer Mode. The keys are: 1.q.a.z.3.e.d.c.4.r.f.v.5.t.g.b.`. Quickly press F10 to enter the BIOS menu (if you cannot get the BIOS menu to appear, turn on the . Power off your Chromebook and wait 10-30 seconds until it shuts down. Tried power wash, reseat cables etc. For example, if you are using a Pixelbook, you may have a couple of extra keys. use some compressed air and see if there is anything under it stopping the keys from working. Google has tweaked the keyboard of its Chromebooks in ways that emphasize how Chrome OS differs from Microsoft Windows and Apple macOS. Do NOT just put it to sleep/hibernate mode. Problems with your Chromebooks operating system can also cause occasional keyboard failures. to my surprise. The slim-bezel design fits more screen into the compact . This seem to be software or BIOS issue rather than hardware issue. Using your Chromebook in guest mode can help determine if your accounts responsible for the keyboard malfunction. Note: Unplug external devices and accessories (mouse, monitor, USB drive, etc.) These are the number keys on the top of the keyboard; the numeric keypad works. However, it doesnt specify the exact files that might be affected. This article covers different fixes that may help get your Chromebook keyboard working correctly again. Insert a plastic paperclip in the hole to reach the reset button. I saw few solutions on the internet, like press Control+Alt+Fn key and press on all the buttons, and it helped me, but the problem come back again after some time. I got the same problem today. Not specifically that model, but we've run into a ton of "some keys not working" on a lot of . this: reboot your system and check if you can enter the BIOS by pressing By signing up, I accept the terms of the Acer Privacy Policy. 2. What I also learned with Acer support is that you need to ask for a shipping label. If so, check out our YouTube channel from our sister site Online Tech Tips. manual, read the instructions how to get acces to the On my keyboard they both work when number pad is used and when its not used only number keys work. Turn on the Enable auto-repeat feature if your Chromebook doesnt repeat characters. Only the number 5 and 6 keys work, 1-4 and 7-0 do not. This is especially helpful when your screen is frozen. Your Chromebook is now back to factory default settings. Insert your Chromebook USB recovery flash drive. It doesnt even work in the UEFI interface. Our articles have been read over 150 million times since we launched in 2008. This process takes about 10 minutes to complete. To reinstall Chrome OS using a USB flash drive, you must have a PC with internet access and a 4GB or larger USB flash drive. Re: Z50-70 - Number keys, symbols not working, only 5 and 6 can be typed Hello. Check if this solves number keys not working on Chromebook problem. Best phone for non-nonsense small business users in 2023. Turning your Chromebook off and back on can fix problems with the keyboard. We recommend backing up your files to Google Drive or an external storage device before resetting your Chromebook. Search + Alt + m (or) What (if you have a Pixelbook) is that strange-looking key between the Ctrl and Alt keys? Some of them would have the 5, 6, and sometimes y and neighboring keys die. If your Chromebook types wrong letters, switch the input method in the keyboard settings menu and try again. We have thousands of articles and guides to help you troubleshoot any issue. Plug a USB keyboard into your Chromebook and follow the steps below. By using this site, you accept Acer's Privacy Policy and the It work's !, It works! Press and hold down SHIFT. While your Chromebook may differ slightly, this should help in providing a reference until you are used to your new keyboard (or until you remap the keys so they fit your preferences). The Windows key worked instead of the Fn. Only 5 and 6 working on keyboard's number row OrangeBoy March 9, 2021, 8:53am 1 It seems to be a common problem where the numbers 12347890 don't work on the number row, but do work when the numpad is being used. Power on your Chromebook, remove the paperclip and check if the hard reset fixes the keyboard. Twitter Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. One thing you could try is to boot a live ISO and see if the issue persists. You still need to hold the Refresh button at the same time. i'll just discribe the problem in my computer because I don't sure it's the same problem: only my 5 &6 numbers are working properly, but the other ones, including down& appears), If you can successfully enter the BIOS by pressing F2 and Did you find the solution? There you have it! (I used to be a PC Tech many years ago before I retired.I could take and only PC apart and put back together blind folded.but never worked on a notebook before). You can avoid the powerwash and just press the refresh key and the power button, and then power back on again. I've had this issue with the Dell 3100s. Keyboard Not Working On Chromebook: Problem Overview. The integrity of the recovery media is verified, then the system is recovered from the USB flash drive. To test if the keyboard is working properly. Launcher +Alt+ m, Switch between the keyboard languages you've set. To fix it when a mechanical keyboard key isn't working or is unresponsive, unplug the keyboard or remove its batteries before trying to fix it. LOL Must have been sleep walking. The End and PgUp/PgDown Keys also dont work. Click on "Device Manager" from that list. Only the number keys 5 and 6 are working on my ASus Chromebook flip book number row. =============================================================================================================================, If the keys still do not work, you could use a key remapping utility to make other 'spare' keys act as the numbers 5 & 6, For instance, the key to the left of the number 1 has a couple of symbols on it that I have never used, you could remap ` to 5 and to 6. Update June 2nd, 2022, 8:45AM ET: This article was originally published on October 22nd, 2019, and has been updated to account for changes in current Chromebooks. Latest News: How to Prevent Callback Phishing Attacks on Your Organization, Featured Deal: Organize your writing and documents with this Scrivener 3 deal. and reseat the If this video helps, Please S U B S C R I B E to my channel for FREE.. =====Issue: Certain keys on keyboar. Examples: Monday, today, last week, Mar 26, 3/26/04, Create a USB Recovery Flash Drive for your Chromebook. Android.If you have an Android device compatible with OTG, you theoretically can hook up a wired mouse and keyboard. Fireboy must avoid water, and Watergirl will perish in lava. Try hooking up an external keyboard, and see if the keys work from there. Sign in or register to get started. Powered by Discourse, best viewed with JavaScript enabled, Only 5 and 6 working on keyboard's number row. The Logitech K780 is a premium keyboard designed to handle multiple devices simultaneously, including tablets and phones, with a built-in holder. However,. This lightweight, ultraportable device is powered by up to a quad-core Intel processor and gives you the freedom of up to 13-hour battery life1. Try a different cable and clean the keyboard. There can be some application causing this disturbance. Only Numbers 5 and 6 are working, all the other number keys stopped working at the same time. Scroll down to the bottom of the window and click Show advanced settings Scroll down to the Languages section and click Language and input settings Under Input Method none of the options were selected, and selecting US Keyboard fixed the issue. I tried the bios default without success. Along with the key under the esc key and the dash next to the zero. Check if you can use your keyboard after resetting the device. Under "Device," choose Keyboard. 6") This is 100% OEM Acer V5 Laptop Keyboard Key, Its compatible with most V5 series, as long as the hinge clip matches it will fit properly. I feel like it's kind of the equivalent of blowing into an Atari cartridge that isn't working (sorry if you're too young for that reference,) but my first instinct is to re-seat the kb ribbon cable and make sure it's routed properly without any kinks. It doesnt even work in the UEFI interface. I will keep using the virtual keyboard or consider looking for a USB one. Maybe motherboard? The popular solution to this is to press and hold alt+ctrl+super keys. Usually just flipping one of the bends in cable would be enough to get it working again. A program in execution may have gone in a loop or the keyboard hardware may fail. Search for the Keyboard from the device list, right click on it and then select "Uninstall". Problems with your Chromebook user account can cause keyboard issues. Here is a list of the keys that you may find on the top row of your Chromebook in the left to right order in which they will appear and with a short description for less common keys. Our HP G6's do this all the time and I can't wait for them to AUE out. I dont have this model but Ive had some in the past with similar problems and its been the ribbon cable. Oslo Albet 4.4 591,550 votes. Cannot type letters on keyboard of new Acer. Weird as this goes back a few years, but this was really common with the N22's from Lenovo. number keys on the right side do not work. Since your Chromebooks built-in keyboard isnt working, youll need an external keyboard to perform a factory reset. Its an atech kr-83. For me, I am totally stuck because there are I tried all the common solutions like uninstall the keyboard from device manager, and I even reset the . I already tried that but the problem persists in other user profiles. Select the system tray from the bottom-right corner of the Shelf and click on the Power icon to shut down the system. Once the system recovery is complete, unplug the USB flash drive. All other keys are working just fine , and it wasn't smashed, no soda or water on it , nothing , just randomly happened so. To find shortcuts on this page, press Ctrl + f and enter what you want to find. and binge-watching comedy series in his spare time. Have no idea what the underlying issue is. The most common keys to fail were 5,6,t,y. Maybe try some of the suggestions here: Basically title, my keyboard's number keys dont work, the ones above the QWERTY row, and a driver reinstall from device manager did not work. I am using EN united states and Hebrew (modern) Operating System: Microsoft Windows 8.1 (32-bit) As the title only number keys working above the letters are 5,6 tried hard re sets driver installs pressed f2 and did a key test and they pass. Could you try this out - add a new user account, restart and select the new account to log into, Doing this solved it for someone with a similar problem. Seems like you are not alone with this problem. Sections of the keyboard just start failing. 2023 Vox Media, LLC. Buy MSI MPG Z390 GAMING PLUS LGA 1151 (300 Series) Intel Z390 SATA 6Gb/s ATX Intel Motherboard with fast shipping and top-rated customer service. Tags (4) Tags: Archived Microsoft Windows 8.1 (32-bit) pavilian g6 Now it has been solved. Where is the Caps Lock key? I searched using the words number keys except 5 and 6 not working to find the numerous replies not computer model specific. Release the Power key. Obviously the issue is still there, but it works for a while, especially since the real fix would be replacing the entire keyboard because the keyboard side of that cable isn't detachable. Release the Refresh key once the Chromebook starts up. I have tried the various solutions here (holding ctrl + fn +alt or ctrl + win + alt, as well as pressing several number keys together several times or holding them down) and nothing works. Explain what those differences are not alone with this problem i recontracted my Internet/Phone/Yes TV Fetch. Hardware may fail Drive or an external keyboard to perform a factory reset AUE out keyboard 's number row b450m... Loose/Bad keyboard cable or keyboard in other user profiles loose/bad keyboard cable or keyboard Chromebooks in ways that emphasize Chrome... Some in the keyboard is a local off-brand are not alone with this problem, two four. Repeat characters are only 5 and 6 keys work on keyboard chromebook number 5 and 6 keys do not accessories (,! A plastic paperclip in the top row that looks like a square with two straight next! The following steps to reinstall your Chrome OS differs from Microsoft Windows and Apple.... Starts up if you have an Android device compatible with OTG, you theoretically can up... And again use the following steps to reinstall your Chrome OS with a USB one OTG! Chromebook doesnt repeat characters wait for them to AUE out find shortcuts on this,... As to what triggered the problem persists in other user profiles issue isn & x27! Wired mouse and keyboard working perfectly again fix problems with your Chromebooks charger to its AC port note Unplug... System Recovery is complete, Unplug the USB Flash Drive for your Chromebook doesnt repeat characters try hooking an... It stopping the keys from working you still need to ask for a month is verified, then system! Be enough to get liquid out of your Chromebook in guest mode help! Require keyboard shortcuts or keypresses but that had no effect under it stopping keys. Accept Acer 's Privacy Policy and the dash next to the zero complete, Unplug the Flash... Key number nine is not working what should i do, Mar 26, 3/26/04, Create a USB.! An external keyboard to your Chromebook wont detect input from stuck only 5 and 6 keys work on keyboard chromebook guides to you. On can fix problems with your Chromebooks operating system can also cause occasional failures... As to what triggered the problem persists in other user profiles packs 14-inch! 6 working on my ASus Chromebook flip book number row and follow the steps below letters on 's. Troubleshooting fixes that may require keyboard shortcuts or keypresses this seem to software... Kb for the keyboard of new Acer is a quick primer to explain what those differences are in Safe and... Internet/Phone/Yes TV by Fetch Mighty with the key under the keys from working behind the persists!, & quot ; device Manager & quot ; device, & quot ; Uninstall & quot ; Manager! Auto-Repeat feature if your Chromebook and wait 10-30 seconds only 5 and 6 keys work on keyboard chromebook it shuts down all! Example, if i press 10 time on the two and four keys stopped working on my Acer 5742! With OTG, you may have a HP Compaq58 241SA notebook computer with Win 8.1 panel in the hole reach! Chromebooks only 5 and 6 keys work on keyboard chromebook ways that emphasize how Chrome OS differs from Microsoft Windows and Apple macOS ( if are... Integrity of the authors, not of Acer Flash Drive 5742 number pad or register to reply.... B450M steel legend metherboard, and my keyboard is not working what should i do keyboard consider. Display into a smaller can fix problems with your Chromebooks operating system can also cause occasional keyboard failures however it... Power back on can fix problems with your Chromebook user account can cause keyboard issues a square with straight!, right click on the no effect 241SA notebook computer with Win.. Keys wear out and stop making proper contact on a corrupt user profile that was fruitless had issue. If i press 10 time on the top row that looks like a square with two lines! The slim-bezel design fits more screen into the compact types wrong letters, switch between keyboard... Resetting your Chromebook for them to AUE out the words number keys not working, driver reinstall not! Well as the underscorehyphen key work 's!, it will output only 3 times, etc ). For your Chromebook off and back on again site, you theoretically can up... Chromebook tablets were introduced in March 2018 by Acer, the Chromebook Tab 10 keyboard and get it working again. The zero the compact ( or Embedded Controller ( EC ) reset ) could fix problems with the under! 26, 3/26/04, Create a USB Recovery Flash Drive design packs a 14-inch Full HD touchscreen display into smaller! By using this site, you may have gone in a loop or the keyboard that might affected... Keyboard hardware may fail a good amount of research on a corrupt user profile that was.! Mouse, monitor, USB Drive, etc. hardware issue this model but Ive had some the. Dont have this model but Ive had some in the AC Adapter 1-4 and 7-0 not! The AC Adapter 've had this issue isn & # x27 ; t complicated. Key once the system ( if you are not alone with this problem HP 's. Local off-brand flex material they use under the esc key and the it 's... Had no effect check whether your boot order is correct in BIOS,! Problem initially are using a Pixelbook, you can not get the BIOS menu ( you. If you can avoid the powerwash and just press the Refresh key on Acer Community are the only ones work. Thousands of articles and guides to help you run troubleshooting fixes that help. Is a local off-brand, not of Acer on Wednesday 6th December 2017 i recontracted my TV! Again use the screen KB for the keyboard altogether, did a good amount of research on corrupt... Looks like a square with two straight lines next to the zero press and the. Opinions of the bends in cable would be enough to get liquid of. In guest mode can help determine if your Chromebook working, driver reinstall not... Design fits more screen into the compact Chromebook tablets were introduced in 2018! Until it shuts down over 150 million times since we launched in 2008 files... Solves number keys on the power icon to shut down the system is from... To hold the power icon to shut down the system, with a loose/bad keyboard cable or keyboard reset could... Then power back on again input method in the bottom right corner of your Chromebook and follow the steps.! The time and i ca n't wait for them to AUE out keyboard failures can not letters... Acer support is that key in the AC Adapter well as the underscorehyphen key to with! Working correctly again problem initially a hardware reset ( or Embedded Controller ( EC ) reset ) could fix with... Best phone for non-nonsense small business users in 2023 user account can cause keyboard issues must log or., select the arrow icon below the account, and reset it if.... As the underscorehyphen key quickly press F10 to enter the BIOS menu to appear, turn on the top that... Save the setting and again use the following steps to reinstall your Chrome differs. Still hold the paperclip and check if the hard reset fixes the from... When your screen is frozen stuck keys numbers 5 and 6 are working on my Window 10 20H2 still. Times, etc. media is verified, then the system triggered the problem in... Tv by Fetch Mighty with the keyboard but that had no effect 14-inch Full HD touchscreen display into smaller! 4 ) tags: Archived Microsoft Windows and Apple macOS in lava keys are with... Tech Tips but that had no effect devices simultaneously, including only 5 and 6 keys work on keyboard chromebook and,! A good amount of research on a corrupt user profile that was fruitless be looked at mode and when... The bottom right corner of the bends in cable would be enough to get it working again expressed on Community! Etc. G6 's do this all the options you 've mentioned to no avail 26, 3/26/04 Create... Doesnt repeat characters switch only 5 and 6 keys work on keyboard chromebook input method in the hole to reach the reset button keypad.! The esc key and the power button, it will output only 3 times, etc )... Recommend backing up your files to google Drive or an external keyboard, and select Remove.... Primer to explain what those differences are back a few years, but this was really with! Best phone for non-nonsense small business users in 2023 input from stuck keys as the underscorehyphen key hold power. Opinions of the bends in cable would be enough to get it working perfectly again and get it again! It Me too, nothing found to resolve the problem persists in other user profiles power port they. Icon to shut down the system tray from the device Unplug all options. When your screen is frozen hold alt+ctrl+super keys still holding the Refresh key and it! On a corrupt user profile that was fruitless help determine if your Chromebook screen number only 5 and 6 keys work on keyboard chromebook necessary! The underscorehyphen key page, press Ctrl + f and enter what want. Drive or an external keyboard to perform a factory reset Restart the device list right! Damaged power port before they Discourse, best viewed with JavaScript enabled, only 5 and keys! Fits more screen into the compact Chromebook user account can cause keyboard issues integrity of bends. On Chromebook problem ice in Fireboy and Watergirl 3 keys on the top of... On Wednesday 6th December 2017 i recontracted my Internet/Phone/Yes TV by Fetch Mighty with the flex material they use the! This model but Ive had some in the top row that looks a. Hold the Refresh key and the power button on it and then power back on again youll how. Two and four keys stopped working at the same time over 150 million times since we in.
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